Administrator / Collection Network UK Coordinator

About Abbott
Abbott is a global healthcare leader, creating breakthrough science to improve people's health. We're always looking towards the future, anticipating changes in medical science and technology.
The Opportunity
Abbott Rapid Diagnostics is part of Abbott's Diagnostics family of businesses, bringing together exceptional teams of experts and industry leading technologies to support diagnostic testing which provides important information for treatment and management of diseases and other conditions.
We are looking for a Collection Network UK Coordinator within our Rapid Diagnostics business. As a Collection Network UK Coordinator you will provide administrative support for the UK and International Collection Network based within our Loughton (Essex) office.
The Collection Network is our team of Collecting Officers based in UK and abroad that are responsible to conduct specimen collections (in any number of methods e.g. oral fluid, breath and urine) following collection procedures, customer requirements and instructions.
What You'll Do
Complete a range of administration tasks in support of the UK and International teams within the Collection Network
Scanning of Collection Network documents e.g. personal/training/collection Creation of ID badges for UK & International Creating of Induction paperwork to support training Update of staff files and systems in relation to auditing or training documentation
Monitor the UK and International group email box and answer the phone to deal with customer & collection officer queries/on call Continual monitoring of the performance through complaint investigations and discrepancy reporting. Provide monthly and quarterly KPI data Cross trained and competent to provide cover for the International Coordinator Required Qualifications & Skills
Educated to National standards Level 2 diploma in business administration or Level 2 NVQ Certificate in Business and Administration (#####-02) would be highly appreciated Excellent verbal, written and communication skills IT literate and an intermediate skill in Word, Excel & Outlook A self-motivated individual with a flexible approach to work. Previous demonstratable experience in an administration role Working at Abbott
At Abbott, you can do work that matters, grow, and learn, care for yourself and family, be your true self and live a full life. You will have access to:
Career development with an international company where you can grow the career you dream of. A company recognized as a great place to work in dozens of countries around the world and named one of the most admired companies in the world by Fortune. A company that is recognized as one of the best big companies to work for as well as a best place to work for diversity, working mothers, female executives, and scientists. Follow your career aspirations to Abbott for diverse opportunities with a company that can help you build your future and live your best life. Abbott is an Equal Opportunity Employer, committed to employee diversity.
Connect with us at www.abbott.com, on Facebook at www.facebook.com/Abbott and on Twitter @AbbottNews and @AbbottGlobal.
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