Administrative Officer

Job Description
Join our Team as an Administrative Officer at Smart Move Education Group
At Smart Move Education Group, we welcome students from across the UK, embarking on their higher education journey with our esteemed university partners. Our dedicated team works tirelessly to make students' dreams of studying at top universities a reality.
We are currently offering an exciting opportunity for two Administrative Officers to join our team. In this role, you will play a vital part in delivering exceptional services to our students. Reporting to and working closely with the Director of Marketing/Administration and Student Recruitment, you will contribute significantly to our students' success.
Key Responsibilities:
As an Administrative Officer, you will be at the forefront of providing efficient student support services. Your responsibilities will include:
Providing face-to-face customer service
Making phone calls to students and maintaining a tracker
Advising students on universities and courses
Welcoming applicants and assisting with document preparation
Offering guidance on CVs and personal statements
Assisting with online applications and follow-ups
Liaising with partner universities/colleges
Arranging interviews and preparing students for them
Handling office tasks such as filing, generating reports, and presentations
You will be responsible for tracking and monitoring students' applications at various stages, ensuring excellent communication both internally and externally.
Experience and Qualifications:
To excel in this role, you should be self-motivated and a team player with excellent communication skills. We are seeking candidates with the following qualifications and experience:
Previous experience in an educational environment
Preferably a degree or relevant qualification
Proven customer service skills
Excellent telephone etiquette
Proficiency in Microsoft Office, particularly Word and Excel
Strong attention to detail
Key Benefits:
Joining our team offers several benefits:
Working in collaboration with top-tier universities
Engaging with students from diverse backgrounds
Being part of an exciting, dynamic company with years of educational management experience
Opportunity to contribute to the growth and success of the company
Competitive salary
Opportunities for career progression within the company
If you are ready to take on this exciting challenge and contribute to our students' educational journey, we would love to hear from you.