Administration Officer - Adult Social Care

Temporary Administration Officer - Adult Social Care
Job Ref: Brent 5247807
Pay Rate: £17.27 per hour PAYE
Hours per week: 36 Monday – Friday, normal working hours
Role Length: This opening assignment is for 3 months
City: Wembley, London
The purpose of the role is to provide efficient and professional day to day administration support to the council.
Key Responsibilities:
Acting as the first point of contact within the administration team, maintaining professional communications with internal and external customers by taking responsibility for all post/telephone queries and handling them as appropriate.
Dealing with all administration tasks required to ensure that departments run smoothly, including financial procedures, such as raising invoices, in adherence to council financial procedures and processes and minute taking.
Identifying any potential issues with administrative processes and escalating to Senior Administration Officers.
Assessing any service complaints received and escalating to a Senior Administration Officer where appropriate.
Promoting the “Self Serve” ethos across departments.
Responsible for owning and proactively managing tasks to a successful conclusion.
Ensuring the sharing of best practice with peer groups as appropriate.
Compile scheduled and ad-hoc reports as required.
Ensure all electronic and paper records are kept up to date and set up new records where required.
Dealing with sensitive information in a highly confidential manner at all times.
Banking and reconciling of cash and cheques where required.
Safeguarding is everyone's responsibility and all employees are required to act in such a way that at all times safeguards the health and well being of children and vulnerable adults.
NB: Please feel free to apply to us direct via ##### by quoting the job reference and job title exactly.
To help speed up the process of uploading your CV to the client we would suggest that you send us your CV in Word format (or equivalent) if possible, rather than as a PDF.
If you are successful in securing this role, please note that for the entire duration of this contract, regardless of extension you will be working this role at the PAYE rate that has been advertised. For absolute clarity, we only work on a PAYE basis, rather than entertaining umbrella pay terms, we do not offer Ltd/umbrella or outside IR35 rates. If you wish to understand PAYE vs Umbrella more, please let us know and we can send you some additional information for clarity.
Due to the number of CVs being sent to us under current market conditions, we cannot, unfortunately, respond to all applications. If, therefore, you have not heard from us within 3 days please make a working assumption that you have not been shortlisted on this occasion. We will, however, be very happy to receive future applications from you for other roles.
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