Administration Assistant

Job Description

Outpatient Bookings Administrator

Location: Oaks Hospital, Colchester

Hours: 37.5 hours per week, FTC for 12 months (Mon to Fri)

Salary: Starting salary will be £22,700 PA (depending on experience) + Benefits 

Summary:
Oaks Hospital is part of Ramsay Health Care UK, one of the leading providers of NHS and private patient services in England.

Oaks Hospital is one of Essex's leading private hospitals with an excellent reputation for delivering high quality private hospital treatments and services. Located on the outskirts of Colchester, the hospital opened on this site in 1994 and currently has 57 bedrooms including three twin-bedded rooms all with en-suite facilities to ensure complete privacy throughout your stay.

The role:

Oaks Hospital is looking for a highly motivated Administrator to join their Outpatient Bookings team to cover Maternity leave on a fixed term 12 month contract.

In this role, you will be an integral part of a team who are committed to delivering the highest quality outcomes in a supported environment, where you will be valued for your skills and expertise.

You will be working in our main Outpatient Bookings office and be expected to deliver a first class service to Patients, Consultants and Colleagues.

What you will bring with you

• Passion to deliver excellent customer service to patients in person and on our busy switchboard

• Experience in administration and customer service

• Keyboard Skills

• Good attention to detail and accuracy

• The ability to make decisions and use your initiative

• Strong communication skills

• A flexible and positive attitude

Benefits

• 25 Days Leave + Bank Holidays
• Private Pension where Ramsay will match up to 5% after a qualifying period
• Flexible shift patterns available where possible
• Enhanced Competitive Parental Leave Policies
• Private Healthcare for you and dependents includes online GP
• Life Assurance (Death in Service)
• Free Training and Development via the Academy
• Free Parking on site for workers (where possible)
• Subsidised staff restaurant (where possible)
• Over 8,000 discounts and special offers via benefits portal
• Book discounted cinema tickets on the dedicated cinema portal
• The Blue Light Card Scheme
• Attractive enhancement rates for permanent and bank work: 30%–100% for evenings, weekends and Bank Holidays

About Us:

Ramsay Health Care UK is a well-established global hospital group with over 50 years’ experience. We are a global provider operating in 11 countries with 77,000 staff who treat 8 million patients each year. It is well respected within the healthcare industry and is one of the leading providers of independent hospital services in England. We are well known for our strong, long-standing relationship with the NHS.

We love people with a positive, “can do” attitude who want to make a difference in their work. "Our employees are Ramsay." The skills and commitment of our employees forms the basis for our success.

We know our people are our greatest asset, our business is growing and we would like you to join us. “The Ramsay Way” culture recognises that people – staff and doctors – are Ramsay Health Care’s most important asset and this has been key to our ongoing success. 

We are proud of our ‘Speak Up for Safety’ programme and ensure that the patient is at the heart of everything we do. Join us and have more ‘Time to Care’. 

We are committed to equality of opportunity for all. This position is subject to an Enhanced DBS check. 

We value your application and welcome any questions you may have prior to applying. Please be advised that we reserve the right to close our advertisements prior to the announced closing date to ensure a quality recruitment process.

#ACX

We care.
 

It’s more than what we do, it’s who we are. Everything we do is about striving to deliver the best care. And it's a belief that's as true today as it was when we welcomed our first patients in 1964.
 

“The Ramsay Way” culture recognises that our people are our most important asset and this has been key to our ongoing success.

We are proud to support the UK’s Armed Forces and Reservists and have already achieved the Silver Award as part of the MOD’s Armed Forces Covenant Employer Recognition Scheme. The scheme recognises employers who actively support Defence while encouraging other organisations to adopt the same behaviours in their workplace. As a company we are committed to supporting the wider Armed Forces community and this includes our staff as well as our patients.

We are committed to equality of opportunity for all. This position is subject to background and DBS checks.