Admin Assistant

Who we are:The Care Partnership offers all inclusive 'business startup packages' to individuals looking to start a business in the care sector. Offering the true alternative to franchising we provide everything that is needed from a website and branding, through to CQC registration support and marketing.We have helped to start a number of organisations across the country and we are looking to grow our administration team to assist us in helping more people start a rewarding and profitable business.Working hours will be 10am - 4pm, 3 Days Per Week (Flexible), Monday to Friday. A mixture of home and office working.Responsibilities:Answering and directing calls as appropriateAssisting in the setup of new clients on internal systemsCreation of documents for clientsQualifying inbound sales leads and passing to sales department (training provided)Where required setting appointments with existing clients and team diary managementReplying to online support queries as appropriateDealing with customer support queries by phone and/or passing to the right team memberPerforming research and creating reports as necessaryDealing with and organising inbound mailCreating and dealing with outbound mail communications (invoices, customer updates, welcome packs, brochures etc.)Fulfilling online orders for physical products as appropriatePrinting documents in preparation for meetingsRequirements:A friendly personality and a fantastic telephone mannerExcellent verbal and written communication skillsHighly organised and good time management skillsExcellent attention to detailA driven self-starter who is able to learn quicklyGreat IT skills, ability to create documents and use printing, photocopying and franking equipmentComfortable using a range of different IT software and able to learn quicklyFluent level of written and spoken English2 + years’ experience in admin/customer serviceWhat we offer:Competitive Salary and Bonus StructureFree Kindle & Unlimited BooksMacbook, iPhone & EquipmentCompany Expense Card (Never be Out of Pocket)Regular Incentives & Bonus’Your Birthday Off & A Day Off for Christmas Shopping (In Addition to 100 Hours Paid Holiday)
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