Admin Assistant

Administration Assistant

£12.58 per hour plus company benefits

Part-time - 30hrs per week

A Top 20 Care Home Group 2024!

Eastcote Park is a stunning and luxurious Care Village in Solihull.

We are looking for a part-time Administration Assistant/Receptionist to be the first point of contact at the home.

This role requires someone who has a range of skills with good IT experience and attention to detail. You will be part of a team and work to a rota. Your shift times will be: 2x12hr shifts and 1x6hr shift to include 1 weekend in 3.

In addition to reception duties you will provide additional administration support to the Home Administrator - predominantly HR related administration duties, although you will also need to have a good knowledge of financial aspects of the role, therefore being able to assist in the Administrator's absence.

Main Responsibilities:

• Welcome and greet visitors to the home in a professional and courteous way,  ensuring the visitors book and the person’s identity is checked as far as reasonably practical

• Answer the telephone and respond to enquiries at reception, redirecting calls to relevant staff and recording messages accordingly

• In addition to reception duties provide additional administration support to the homes Administrator on a daily basis predominantly HR related administration duties

• Assist with recruitment tasks, sifting CVs, chasing references and verifying ID documents

• Organise internal meetings and ensure that any requirements have actioned

• Coordinate the staff meal process as applicable to the individual home

• Respond to any emergency situations as requested by the home

• Maintain the general tidiness of the reception area, liaising with the housekeeping team to ensure standards are maintained.

Person Specification: 

• Excellent customer service skills


• IT literacy – competent with the use of systems


• Previous telephone experience 


• Professional telephone manner


• Knowledge of general administration


• Good communication skills


• Neat and well presented


• Excellent written and verbal English