Account Support Executive

National Account Support Executive (German speaking)
Blackburn (hybrid working opportunity)
Salary:
circa £28,000 to £29,500 (Depending on skills and experience)
Hours:
Flexible working hours Monday to Friday between 08:00 and 18:00
Centric Talent are currently recruiting for a Sales Support Executive (German speaking) for our client, who since 2008, have been transforming the lives of thousands of smokers and vapers with their amazing combination of e-liquids, devices and of course their expert team.
They are currently looking to strengthen their team with a new Sales Support Executive who is fluent in German both spoken and written. The role is based in Blackburn, after training, the role will offer a hybrid working pattern being required to attend the office 3 days per week and 2 day working from home.
This is a dynamic role working within the National Accounts Team to support GmbH customers operationally on a daily basis, ensuring all operational tasks are completed to agreed timescales.
Benefits of working for our client as a
Sales Support Executive
:
Employee Discount
Employee Assistance Programme
Access to Instant Savings vouchers
Access to the Head Office in-house Gym
Flexible working hours between 08:00 and 18:00
Christmas Raffle (some excellent prizes that include new mobile phones, tablets, cash prizes from £250 to £1,000, Holiday Vouchers - it's quite an extravaganza!)
Holiday Buy and Sell Scheme
Generous Holiday allowance rising to 27 days plus Bank Holidays (rules apply)
A dynamic role working within the National Accounts Team to support our GmbH customers operationally on a daily basis, ensuring all operational tasks are completed to agreed timescales.
Complete order management, focusing on order processing, inputting and tracking orders to the point of delivery.
Maintaining accurate customer records, ensuring internal systems and databases are kept up
to date at all times.
Clear, concise, and professional customer communication, both written and oral.
General administration duties including maintaining and updating logs, databases, trackers
and spreadsheets, ensuring that information is kept up to date.
Sales reports generated from sales data received and data pulled from our internal systems.
Building and maintaining good working relationships with both your colleagues & customers.
Dealing with our carriers on queries, collections, missing parcels and proof of deliveries.
To support the wider business with projects and ad hoc requests that aid growth in line with
our company vision and strategy.
Supporting our Field Merchandising team with queries, additional orders, returns and POS
requirements.
Fluent in written and spoken German (essential)
Experience in SAP, Magento (Drupal, Salesforce, etc) (desirable)
Competent in Microsoft excel, word and Outlook.(Customer service focussed attitude. (If you feel you have the relevant experience, then wed love to hear from you, apply today!