Account Manager

Account Manager
Salary up to £35K + benefits
London-based, hybrid working
The Agency
We are working with an award-winning Staffing Agency who are promotional staffing specialists, working with experiential agencies and brands to deliver engaging experiences across events and activations, UK-wide.
Their team is growing, after a busy start to the year, they are recruiting an Account Manager to help them with some exciting clients like Givenchy, Sky, L’Oreal, Nike and more.
The Role
You’ll be the day-to-day lead on your accounts, allowing you to make the role your own. The right candidate will be someone with excellent attention to detail, who can confidently lead internal and client conversations. You’ll thrive in a fast-paced environment whilst remaining calm and focused to deliver efficient, effective and profitable service to clients.
You’ll work closely with the wider team particularly the staff booker teams across a range of events and campaigns.
Roles and Responsibilities
Plan and execute projects on time and within budget
Oversee staff booking process to ensure teams are delivered as per client brief and requirements.
Develop rapport with clients and troubleshoot conflicts as they arise
Book promotional staff directly for events as and when needed
Establish and maintain relationships with promotional staff
Manage all aspects of activations set up from receiving briefs, generating costs, writing staff briefs, creating reports, and providing results back to clients to create internal reviews and case studies
Full ownership of live events and activations for the client
Liaise with external suppliers and partners
Ensure financial and legal aspects of the campaigns/projects/account(s) are managed according to agency procedures
Contribute during status briefing meetings internally or with a Client (e.g. new campaign)
Responsible for all allocated client budgets & invoicing
Deliver Client presentations, both written and verbal
Be responsible for on-the-job training, and development of an Account Executive and any other junior team members
Have a thorough understanding of the competitive market – brand, staffing, events etc. Be able to put together competitive reviews.
What are we looking for?
Experiential agency or promotional staffing agency experience working at an SAE level.
Well-developed interpersonal skills and experience in interacting with clients.
A first-class listener and communicator, with great organisational and troubleshooting skills.
Commercially savvy with strong financial acumen.
Strong account management skills.
Excellent presenting skills.
Excellent time management, numeracy skills and attention to detail.
Interested? Please apply today!
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