Account Manager

Job DescriptionAccount ManagerHere at TheSqua.re, we have a great opportunity for an Account Manager to join our expanding teamin our office based in Hammersmith!Our mission at TheSqua.re is to be the world’s most loved digital corporate housing and luxuryaccommodation company. We do this by providing the largest choice of alternate accommodations,beautifully furnished boutique style apartments in every major city on the planet. We have alsorecently launched TheSquare.AI, our new cloud-based booking platform designed to allow corporateclients to set up their global travel programme their own way.The RoleAs an Account Manager you will be looking after, developing, and strengthening our CorporateAccounts for market leading companies. Ideally, you will come from a hospitality background eitherfrom Hotels, Tourism-related businesses or Serviced Apartments. You must have experiencemanaging mid to large accounts and developing lasting client relationships and expanding theseaccounts into new regions. If you would like to play a key part in the extended growth of thisinnovative company, this position is for you. The Account Manager role will be for a more seniorperson. The role offers great opportunities to grow within the business.Key Responsibilities:● Delivering a high level of customer service to our corporate clients.● Helping to grow existing accounts into new markets, as we expand our products (cities, typesof accommodations) and our suite of technology offering.● Re-establishing non-performing accounts by developing new contacts and researching newdivisions.● This position will involve a split of 30% new business and 70%account management.● Manage a book of existing clients, some that are long-standing relationships and others thatare recently onboarded accounts.● Scheduling demos for our latest technology product offerings to existing clients.● Making reservations and ensuring that your clients have the perfect experience.● Negotiating rates and doing periodic account reviews to increase yield.● Organising apartment viewings and fam trips.● Communicate effectively with other departments and highlight any problems that ariseworking to find solutions.Desired Skills:● Hospitality background in either Hotels, Tourism or Serviced Apartments.● Great relationship builder, with presence, self-confidence.● Excellent English language communication skills.● Excellent technical selling skills, process driven account management experience ortraining.● Knowledge of using Salesforce or a leading CRM will be preferred.● Can do attitude is vital.● Keen to develop both research and Business Development skills.● Preferred 2+ year’s experience in Account Management and key accounts,involved inselling to HR, Mobility, Travel or Procurement in mid to large international corporates.What do we offer?● Competitive salary plus commission and incentives package.● Substantial new benefits package to include additional holidays and team events.● Annual leave plus public holidays.● On-going Learning and Development programme.● Monthly employee recognition leading to annual recognition awards.● Recommend a friend bonus scheme.● Regular Senior Manager catch-ups.If you would like to be a part of The Squa.re family and build a long-term career with a dynamic,growing, and reputable organisation, then please apply by submitting your CV and Cover Letter.IndustryHospitalityEmployment TypeFull-time
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