Account Manager

Thanks to our continued growth at Beep! we’re on the lookout for an Account Manager to join our dynamic, hard-working studio team.We are a rapidly expanding creative agency located in the UK, with most of our clients based in the heart of Silicon Valley. Our collective passion lies in embracing cutting-edge tech and captivating design to transform ideas into reality.Together, we create world-class brands, powerful videos, creative campaigns, digital experiences and beautiful graphics with impact!So, what are we looking for?As an Account Manager at Beep, you’ll bring an abundance of positive energy. An inspiring individual who can elevate our client experience. You’ll join a kick ass team of superheroes, each with their own strengths and powers. Feeding off each others’ talent and our clients’ challenges, you will slot right in and level up our creative excellence around the world.In short, you are a natural in organising clients and agency teams to generate exceptional results while building an effective and consistent client experience.Responsible for building and maintaining an indispensable client experience, managing authentic relationships with our global client portfolioOrganise and lead client meetings, connecting Poole to Silicon Valley, to ensure everyone is always well informed, following up on important actions and sharing feedback with the studioWork closely with our production manager to ensure all projects, from conception to completion, are moving through the studio and are delivered on time, on budget and exceed client expectationsCollaborate with our designers and technical teams to ensure projects are scoped and planned correctly, offering guidance and support throughout, to achieve our clients goalsPrepare clear and concise briefs for new requests or projects, demonstrating an understanding of your clients’ business and their challengesStay on top of weekly status reports, managing budgets and playing a key role in identifying opportunities to grow and evolve our client accountsContribute to the continual review of internal processes and procedures to ensure we are offering the best experienceSupport our Client Services Director in achieving their objectives.Familiar with Slack, Jira, Google Workspace, and other similar project/time management toolsHave at least 3 years of agency experience in an accounts role.Other superpowersYou are a super positive, energetic, and friendly person and take pride in your workYou thrive on embracing any challenge with a positive can-do attitudeYou are an enthusiast and love hearing about new technologiesYou align with our company values: Humble, Authentic, Curious and Kick-AssNerds with benefits28 days holiday plus we close the studio at ChristmasPension plan, sick pay and strong remuneration packageKit: Macbook Pro, magic mouse and keyboardMonthly team lunches, coffee and other goodies on the houseBiannual appraisals, opportunity for progression and further trainingRegular team socials, events and all hands sessionsHiring ProcessOur company may be small, but hiring is a big deal for us. We take a very thorough approach to finding the right fit for both our business and our people. Our hiring process includes in-depth interviews with different team members to give you and us as much insight as possible. We respect your time and appreciate your participation in our mutual goal to help you find the ideal position for your skills and strengths.Embracing DiversityWe all come with our own quirks that make us unique. We thrive on that, we embrace what’s ‘different’, it’s a big part of who we are. Beep does not discriminate and will welcome anyone to apply who fits the right mind-set, attitude, and energy that we all feed on as a team. Who doesn't love a good ol' fashioned form eh? It's only a short one, so drop in your details and attach your portfolio or CV before hitting Send Details.
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