Account Manager - SaaS

Invoka Consulting is a London-based software consultancy offering specialist advisory and professional services in the Collaborative Work Management (CWM) space. We support organisations who are transforming their business through the implementation of software, Smartsheet in particular.We're seeking a dynamic and results-driven Account Manager to join our growing team. As an Account Manager at Invoka Consulting, you will play a pivotal role in driving revenue growth and building lasting relationships with our clients.Role DescriptionWe are currently seeking a motivated and experienced Account Manager to join our team. The Account Manager will be a self-starter and responsible for cultivating and maintaining strong relationships with our clients and partners, ensuring their needs are met and expectations exceeded. This role requires a proactive and detail-oriented individual who excels at communication, problem-solving, and opportunity management.The ideal candidate will be a sound communicator, detail-oriented and driven by making an impact for our customers, “undersell – over-deliver” is the mantra for this role and every role in the company.The role is based in Central London and will be office-based 4 days a week.RequirementsCustomer-facing background.Of graduate calibre with 4+ years of Account Management experience in Marketing or Sales.Entrepreneurial mindset, leadership potential, and the desire and ability to take ownership of work.Ability to articulate software products to customers.Willing to travel periodically based on customer and business needs.Legally authorised to work in the U.K.Nice to have:Collaborative Work Management industry
exposure/knowledge. Smartsheet experience is valuable but not essential. Personality, aptitude and appetite are more important characteristics.Foreign language skills are welcomed (French, Spanish, Italian, German, Arabic or Nordic languages).Growth mindset with the desire to work in a collaborative environment to promote and drive superior team performance.Excellent client service skills with a service-minded approach towards the clientPassion for working with leading edge, web-based technologies and a desire to deeply understand Smartsheet’s benefits, use cases, and business and technical elements.Demonstrated ability to succeed in a fast-paced, dynamic and high growth technology environment.High level of motivation, self-starter, excellent at follow-up, team-player with ability to deliver within defined timelines.Strong communication skills (written, verbal, presentation), with the ability to explain technical subjects to non-technical end user personnel in large enterprises.Competitive salary & bonus scheme.Employer-paid Private Medical and Dental.Monthly contributions toward your pension.25 days paid for Holiday + 8 Bank Holidays + Birthday day off + Flexible Time Away Program.Personal paid Volunteer Day to support our community.Opportunities for professional growth and development.Invoka Consulting is an equal-opportunity employer and welcomes candidates from diverse backgrounds to apply. We thank all applicants for their interest in joining our team, but only those selected for an interview will be contacted.Send me alerts about jobs like this.Please enter your email address to continue setting up an email alert for similar jobs to this one. By entering your email address and clicking apply you will sign up to Jobs4 and agree to our terms and conditions .
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