Account Manager, IT/Tech/telecoms

Due to our rapid global expansion, we are looking for a talented and established Account Manager to join our global sales team.
The Account Manager serves as the single point of contact for all customer enquiries across their key accounts. The Account Manager will find opportunities to increase sales and develop upsell opportunities by understanding our clientsproduct and future roadmap.
Location. This role is based in our head office in Berkshire.
This is an office-based vacancy and as such we expect all applicants to be willing to commute to our offices a minimum of 3-4 days per week as per our hybrid working policy.
Key responsibilities of the role.
Account planning
Be responsible for all customer account management matters.
Build and maintain relationships with your accounts, stakeholders and executive sponsors.
Forecast and track key account sales metrics for business pipeline opportunities.
Regularly determine upsell and sales opportunities through white space analysis.
Run quarterly business reviews with key accounts.
Track and manage your accounts using clients CRM tool.
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