Account Manager - Flexible & Hybrid Working

Position: Account Director
Role: Hybrid - London, UK (2 days per week in office)
Reporting to – Global Sales Director
Ingenio is delighted to be working with the fastest-growing Customer Experience (CX) business in the UK.
Due to an increase in customer wins, our client is looking to hire an Account Director who will manage 8-10 strategic accounts who are in the FS, Insurance, Retail & Utilities verticals. These accounts, all well-known B2C brands, can have ARR contracts of up to £1m in software & services.
This is a unique opportunity for someone who has experience in managing accounts in the CX, Communications, Contact Centre & Customer Engagement space for the following reasons:
# Our client is agile & flexible allowing deals to happen quickly
# Your access to internal resources (presales, architecture, consulting, service delivery & project) is unrivaled
# Needs to be a pure Account Director/Account Manager individual with experience managing enterprise clients
# Needs to have really strong CC/CcaaS/CX & associated services experience (Genesys, Amazon, Five9)
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