Account Manager (Consultative Selling)- Leading Mediation Company - London/ Islington - Hybrid- £...

Job DescriptionLooking for a consultative Account Manager to join a fantastic Mediation agency in North London! This is a new role, partnering with a range of fantastic clients like Royal Mail, Deloitte, KPMG, The BBC, Network Rail, NATS, Aviva, HSBC, Burberry etc.The role is to mange relationships within current projects and cross sell other services the business can offer! There is no commission or hard sell... this is a team , consultative role with warm relationship! Senior Account ManagerHybrid - 2 days office! OTE = £65K (£45k Basic + £20k expected bonus. Bonus is uncapped and split paid monthly!Background in Consultancy/ Agency, B2BCompany DescriptionA leading and multi award-winning provider of cultural change, conflict management and leadership development consultancy and training. Established in 2001, over the past 23 years, they have secured a world class reputation and a first-class client list.They have worked at a strategic level to embed cultural change, leadership development and conflict resolution programmes within organisations as varied as Royal Mail, Deloitte, KPMG, The BBC, Network Rail, NATS, Aviva, HSBC, Burberry, Lloyds Bank, NEXT, TSB Bank, Capgemini, Ofcom, BA, Virgin Atlantic Airways, Tesco, The BRC, The Metropolitan Police, London Ambulance Service, and the entire UK Civil Service (with whom they have a framework agreement to deliver mediation and leadership training).Role DescriptionThis is a full-time Senior Account Manager role at the company, with flexibility for some remote work. The Senior Account Manager will be responsible for managing key client accounts, building strong relationships, and driving business growth. Day-to-day tasks include overseeing client projects, conducting client meetings and presentations, providing strategic advice, and collaborating with cross-functional teams. The role also involves monitoring market trends, identifying new business opportunities, and ensuring client satisfaction.You will requireProven experience (at least 5 years) in account management or sales - preferably within consulting/B2B.Bachelor’s degree in business, or management, or a related field.Demonstrated track record of achieving sales targets and driving revenue growth.Strategic thinker with a results-oriented mindset and a proactive approach to problem-solving.Proficiency in CRM software (they use Salesforce.com) and Microsoft Office SuiteExcellent communication, negotiation, and presentation skillsStrong business acumen and ability to understand client needsAbility to build and maintain strong client relationshipsExperience in conflict management, culture change, or leadership development is a plusFlexible and adaptable, with the ability to work independently and as part of a teamProficiency in Microsoft Office and CRM softwareRelevant industry certifications or qualifications are beneficial
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