Account Executive

Artsy is seeking an Account Executive to manage a portfolio of emerging art galleries across Europe, Middle East and Africa. As an Account Executive, you will be responsible for solving client challenges, building trusted relationships, and ensuring the success of your galleries on Artsy's marketplace platform.
This is a target-oriented, quota-carrying position where your contributions will have a direct impact on Artsy’s bottom line. All account executives have quarterly revenue targets and KPIs focused on client retention and upsells. The role involves managing a high volume of discerning clientele, driving strategic conversations, negotiating upsells and renewals, and client de-escalation. You will use internal data to understand clients needs across your portfolio, and will identify areas of opportunities for their ongoing engagement with the platform. To be successful in managing a portfolio of this size, you will also need to be highly organized and systems-oriented.
In supporting emerging galleries' success, you will be directly informing Artsy's mission of expanding the art market to support more artists and art worldwide.
What You’ll Do:
Maintain active relationships with Artsy's gallery partners, directly managing a portfolio of 150+ accounts
Identify opportunities to upsell partners and renew annual subscriptions to meet and exceed revenue growth goals
Maintain a full pipeline of opportunities and support high velocity through the sales funnel using Artsy’s core sales operating systems (i.e. Salesforce).
Working cross-functionally with New Business, Partner Support, Operations, and Marketing, among other functions, to drive initiatives that would support these galleries
Provide strategic support for managing galleries’ online profiles and inventory on Artsy identifying opportunities to maximise on-platform transactions
Contribute to developing and executing regional strategies
Who You Are:We welcome you to apply regardless of “checking all the boxes” below and are excited to hear what you can bring to the team.
You are currently authorized to live and work in London
This position is part of a team based in London with expectations of 3 days in office
3-5 years in client account management in a B2B environment
Extremely goal-driven and results-oriented
Highly organized, with ability to use systems and tools for high volume task management
Ability to remain calm under pressure – can excel under time-sensitive deadlines and think strategically to problem solve when necessary, maintains a positive outlook in difficult situations, demonstrates emotional resilience
Deep interest and/or experience working in the art industry
Demonstrates excellent verbal and written communications skills, and has practiced this in a customer or client-facing role
Experienced in using a CRM system such as Salesforce
What We Offer:
Opportunity to reimagine the art industry while working with a talented, diverse, international team.
Competitive salary and equity
Flexible time off: our culture of trust and empowerment allows employees to take the time they need away from work while still excelling in their roles
We are a global hybrid team: most employees work from our NYC, London, or Berlin offices 2-3 days per week. (In-person expectations vary by role)
Private healthcare & benefit options, including: medical, dental, enhanced parental leave, Pension Plan, life assurance, Employee Assistance Programme featuring free mental health support, physio, and more
Professional development, including: mentoring, lunch & learns, regular training, 1:1 management, and an open feedback culture
Engaging opportunities and internal programming globally, to foster new relationships and build upon our collaborative community. Including: happy hours, holiday parties, global "All Hands" meetings, "Artsy Salon" (a yearly exhibition of our team's creativity), attendance to art world events, and more
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