Account Broker

About usIndulge your passion for problem-solving and embrace the thrill of addressing risk head-on at Gallagher's global brokerage team. Join a family of diverse minds, united by a relentless pursuit of excellence. As part of our team, you'll be the architect of protection, safeguarding businesses and empowering their ambitions. Together, we'll build a legacy of trust and triumph in the dynamic world of risk management.We believe that every candidate brings something special to the table, including you! So, even if you feel that you’re close but not an exact match, we encourage you to apply. IntroductionOur Corporate team is seeking an Account Broker to join their established team based out of our Luton office, on a hybrid basis (2x/week in the office, the rest from home - with parking onsite).As Account Broker, you will be required to provide a quality service to our clients, acquire optimal retention numbers and push for growth where appropriate.This role sits within Gallagher's Retail Broking Division, who provide carefully tailored business insurance, risk management and risk transfer solutions for large enterprises and multinationals. Reporting directly into our Account Broker Team Leader, you will work with experienced Account Executives, and together provide outstanding service to our customers. How you'll make an impactCreate documents for new customers about their insurance requirementsObtain renewal terms for customers and research suitable alternatives to produce presentationsCoordinate all renewal quotes for existing customers along with any mid-term adjustments to be considered. Ensure all customer details are recorded accurately and entered onto system in a timely fashionManage insurer queries in relation to customer policies. Confirm cover with relevant insurers, process policies and chase up outstanding documentation when requiredSecure delivery of policy documentation from insurers and check prior to approval and release by Account ExecutiveDeal with account queries and credit control matters highlighting any concerns to account managers in a timely mannerGrasp and apply fundamental legal and regulatory policy for internal policies and the insurance contract as required About youPrevious experience gained working with larger commercial or corporate clients.Technical knowledge of commercial/corporate insurance.Holding or working towards one of the Chartered Insurance Institute Qualifications: Cert CII/Dip CII/ACIIis desirable as is being educated to GCSE standard or equivalent.Worked to targets within a regulated, measurable framework and achieved SLA’s Risk aware in handling customer information. Able to recognise potential risk and seek advice when requiredEvidence of rapport-building and experience in providing solid customer service focus with outstanding communication and social skills.Due diligence and process driven to deadlines, happy to forward plan, organise and analyse information. Highly accurate with a strong attention to detail, using initiative when assisting team members.Previous experience using the Acturis platform.Eligible to work in the UK.Compensation and benefitsOn top of a competitive salary, great teams and exciting career opportunities, we also offer a wide range of benefits.Below are the minimum core benefits you’ll get, depending on your job level these benefits may improve:Minimum of 25 days holiday, plus bank holidays, and the option to ‘buy’ 5 more daysDefined contribution pension scheme, which Gallagher will also contribute toLife insurance, which will pay 4x your basic annual salary, which you can top-up to 10xIncome protection, we’ll cover up to 50% of your annual income, with options to top upHealth cash plan or Private medical insuranceOther benefits include:Three fully paid volunteering days per yearEmployee Stock Purchase plan, offering company shares at a discountShare incentive plan, HMRC approved, tax effective, stock purchase planCritical illness coverDiscounted gym membership, with over 3,000 gyms nationallySeason ticket loanAccess to a discounted voucher portal to save money on your weekly shop or next big purchaseEmergency back-up family careAnd many more…#LI-JJG Additional informationGallagher is Disability Confident Committed. We have pledged to make sure our recruitment process is inclusive and accessible, in addition to supporting our existing employees with any long-term health conditions or disabilities.We understand that applicants may have disabilities, if you do, you may find some parts of the recruitment process more challenging than others. Don’t worry, we’re here to help, however, we can only do this if you let us know.Should you require any reasonable adjustments with your application, please get in touch with #####. If you’d prefer to speak on the phone, please request a call back, leaving details, so we get in touch.Our employing entity, Arthur J. Gallagher Services (UK) Limited, is proud to be accredited as a Living Wage employer with the Living Wage Foundation. We are committed to diversity and opportunity for all and is opposed to any form of less favourable treatment on the grounds of gender or gender identity, marital status, civil partnership status, parental status, race, ethnicity, colour, nationality, disability, sexual orientation, religion/ belief, age and those with caring responsibilities.If this sounds like somewhere you’d like to join, we'd love to hear from you!
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