Accommodation Officer

Homeless Housing advisor needed in London £25.60ph ref 005073
Must have Homeless reduction act knowledge
To provide an excellent service to all residents and customers who present, apply, or are
referred to the service by offering high standards of customer care at all times, acting with
integrity and courtesy, and adhering to service and corporate standards;
To assess, administer and make decisions on the outcome of individual homelessness
applications under Part VII of the Housing Act 1996 (as amended); accepting, refusing or
ending duties as appropriate in accordance with statute, case law, the facts of each case,
operating best practice as set out in the Homelessness Code of Guidance and other
relevant guidance, using case law and policy as appropriate;
To ensure legal compliance with the relevant legislation by issuing all notifications and
decisions correctly and on time;
To provide appropriate advice and assistance to all applicants who are homeless or in
housing need, and to maximise the resources and opportunities available to prevent
homelessness wherever possible.
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