87010 - Team Leader

London CTS Royal Courts of Justice, WC2A 2LL
Grade
EO
EO
Post Type
Permanent
Working Pattern
Full Time, Part Time, Part Time/Job Share, Flexible Working
Role Type
Operational Delivery
HM Courts and Tribunals Service
Directorate: Operations
Grade:
Executive Officer (E O)
Location: Royal Courts of Justice, Strand, London, WC2A 2LL
Duration: Permanent
Salary: London (within M25): £31,169- £32,760
Background:
HM Courts and Tribunals Service is responsible for the administration of criminal courts, civil courts, family courts and tribunals in England and Wales working with an independent judiciary to provide a fair, efficient and effective justice system. Currently, HM Courts and Tribunals Service is embarking on a period of significant change which will require strong leadership in this critical role, operating in a culture of openness and honesty.
Overview:
The role of an Executive officer in the Foreign Process section is to provide first line support to the Foreign Process team and the Delivery Manager by ensuring the best use of your time to enable the smooth running of the office along with administration duties. You will also be required to liaise with internal and external stakeholders including legal representatives, members of the public and members of the judiciary.
The Foreign Process Office offers a unique role within the justice system by dealing with the requests for Taking of Evidence, Service of Foreign Process both here in the UK and Abroad, along with the Registration of Foreign Judgements here in the UK.
Full training will be given in the role.
Key Responsibilities:
Administration
Processing letters of Request from solicitors for taking of Evidence Abroad liaising with the Foreign Court to enable the evidence to be taken.
Processing requests from Foreign Courts for evidence to be taken in Civil matters here in the UK.
Liaising with the Government Legal Department (GLD) to enable Evidence to be taken before an official examiner of the Court.
Daily duty of sifting and prioritising urgent documents for Service of Foreign process here in the UK on behalf of Foreign Courts /Transmitting agencies. Ensuring that requests are dealt with in a timely manner by allocating work to the Foreign Process administration team.
Dealing with County Court Bailiffs, chasing outstanding work and ensuring that documents for service are served efficiently. Compiling outstanding reports for the County Court bailiff Managers.
Liaising on a regular basis with the Request for service out of the Jurisdiction section of the team and ensuring that documents are dealt with in a timely manner and completed within time allowed.
Cover the Duty of Registration of foreign Judgments and Writ of Control which includes but not limited to dealing with certificates of enforcement in a Foreign Country, Application Notices for registration and sealing of Orders.
Complete weekly Key Control Checks and report findings to the Delivery Manager.
Post Opening Supervision on a Rota System.
Performance management of team including quarterly reviews and probation plans for new starters, recognising good work and rewarding through the recognition system.
Attendance management in accordance with departmental guidelines, involving any formal action when required.
Circulation of Departmental communications and leading on regular team meetings to share information.
Escalation of Conduct or behavioural concerns in accordance with the disciplinary policy.
Ensure that Governance, risk management registers and contingency plans are in place and updated.
Visible leadership to the team, role modelling engaging behaviours and challenging inappropriate behaviours.
Ensuring the standards of customer service to judiciary, colleagues, professionals and other court users are maintained and where possible improved upon.
Other Duties:
The post holder is required to work in a flexible way and undertake any other duties reasonably requested by line management which are commensurate with the grade and level of responsibility of this post.
Security Level:
This role requires vetting to Counter-Terrorism Check (CTC) level. For this you will need to confirm your employment and residence history for at least 3 years prior to the date of application so that pre-employment checks (BPSS) can be undertaken. If you have spent significant time abroad (a total of 6 months in the past 3 years) you would be required to give a reasonable account of the reasons why.
If you do not meet the above requirements, you may still be considered if, for example:
You've been serving overseas with HM Forces or in some other official capacity as a representative of HM Government
You were studying abroad
You were living overseas with parents
In such cases you will need to be able to provide referee cover for the period(s) of residence overseas. The duration of overseas residence and the country of abode will also be taken into account and a local police check carried out.
Application Process:
To apply for this position please complete the online application form, ensuring you provide the following:
A 250-word suitability statement against the following Success Profile Behaviour (Level 2):
Leadership
You should also include a 250-word statement of suitability detailing how your experience and knowledge meet the Essential Skills required for this position.
If selected for interview, the Success Profile Behaviours listed below will also be tested / assessed (Level 2).
Leadership
Making Effective Decisions
Communicating and Influencing
Interviews will also test Four Strengths.
Further information on Success Profile Behaviours and Strengths, as well as the required standards for this post (Level 2), can be found at:
If we receive applications from more suitable candidates than we have vacancies for at this time, we may hold suitable applicants on a reserve list for 12 months, and future vacancies requiring the same skills and experience could be offered to candidates on the reserve list without a new competition.
We welcome and encourage applications from everyone, including groups currently underrepresented in our workforce and pride ourselves as being an employer of choice. To find out more about how we champion diversity and inclusion in the workplace, visit:
The MoJ is proud to be Level 3 Disability Confident. Disability Confident is the approach through which we offer guaranteed interviews for all people with disabilities meeting the minimum criteria for the advertised role as set out in the job description.
Terms & Conditions:
This role is not suitable for hybrid working.
Standard full time working hours are 37 hours per week. HMCTS welcomes part-time, flexible and job-sharing working patterns, where they meet the demands of the role and are agreed prior to appointment. All applications for part-time, flexible and job-sharing working patterns will be treated fairly and, on a case-by-case basis in accordance with the MoJ’s Flexible Working and Equality policies.
Excess Fares and Relocation Allowances:
This job is not eligible for relocation allowances, but excess fares may be considered in accordance with MoJ’s excess fares allowance policy.
The job holder must be able to fulfil all spoken aspects of the role with confidence in English or (when specified in Wales) Welsh.
Additional Information
Working Arrangements & Further Information
The MoJ offers Hybrid Working arrangements where business need allows. This is an informal, non-contractual form of flexible working that blends working from your base location, different MoJ sites and / or from home (please be aware that this role can only be worked in the UK and not overseas). All employees will be expected to spend a minimum of 60% of their working time in an office, subject to local estate capacity.
Some roles will not be suitable for Hybrid Working. Similarly, Hybrid Working will not suit everyone’s circumstances. Arrangements will be discussed and agreed with the successful candidate(s) and subject to regular review.
For nationally advertised roles, the successful candidate(s) will be appointed to a
MoJ
office location, which may include their nearest Justice Collaboration Centre or Justice Satellite Office. This will be discussed and agreed on the completion of pre-employment checks.
Some of MoJ’s terms and conditions of service are changing as part of Civil Service reform. The changes will apply to staff joining MoJ who are new to the Civil Service. Staff joining MoJ from other civil service employers will transfer onto the new MoJ terms if they are already on 'modernised' terms in their current post or onto 'unmodernised' MoJ terms if they are on 'unmodernised' terms at their current post. Details will be available if an offer is made.
MoJ candidates who are on a specialist grade, will be able to retain their grade on lateral transfer.
All candidates who are currently in receipt of Mark Time / Pay Protection should ensure they are familiar with the new policy on permanent and temporary promotion which can be found on the employee intranet.
Flexible working hours
The Ministry of Justice offers a flexible working system in many offices. Standard full time working hours are 37 hours per week. MoJ welcomes part-time, flexible and job-sharing working patterns, where they meet the demands of the role and business needs. All applications for part-time, flexible and job-sharing working patterns will be considered in accordance with the MoJ’s Flexible Working policy.
Benefits
The MoJ offers a range of benefits:
Annual Leave
A nnual leave is 25 days on appointment and will increase to 30 days after five years’ service.
There is also a scheme to allow qualifying staff to buy or sell up to three days leave each year. Additional paid time off for public holidays and 1 privilege day. Leave for part-time and job share posts will be calculated on a pro-rata basis.
Pension
The Civil Service offers a choice of pension schemes, giving you the flexibility to choose the pension that suits you best.
Training
The Ministry of Justice is committed to staff development and offers an extensive range of training and development opportunities.
Networks
The opportunity to join employee-run networks that have been established to provide advice and support and to enable the views of employees from minority groups to be expressed direct to senior management. There are currently networks for employees of minority ethnic origin, employees with disabilities, employees with caring responsibilities, women employees, and lesbian, gay, bisexual and transgender employees.
Support
A range of ‘Family Friendly’ policies such as opportunities to work reduced hours or job share.
Access to flexible benefits such as voluntary benefits, retail vouchers and discounts on a range of goods and services.
For moves to or from another employer or moves across the Civil Service this can have implications on your eligibility to carry on claiming childcare vouchers. You may however be eligible for alternative government childcare support schemes, including Tax Free Childcare. More information can be found on GOV.UK
or Childcare Choices . You can determine your eligibility at  .
Paid paternity, adoption and maternity leave.
Free annual sight tests for employees who use computer screens.
Working for the Civil Service
The Civil Service Code
sets out the standards of behaviour expected of civil servants.
We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles . Should you feel that the recruitment process has breached the recruitment principles you are able to raise a formal complaint in the following order
To Shared Service Connected Ltd (0845 241 5358 (Monday to Friday 8am - 6pm) or e mail ##### );
To Ministry of Justice Resourcing team (##### );
To the Civil Service Commission (details available here )
The Civil Service embraces diversity and promotes equal opportunities. As a Disability Confident employer, MoJ are committed to providing everyone with the opportunity to demonstrate their skills, talent and abilities, by making adjustments throughout all elements of the recruitment process and in the workplace. MoJ are able to offer an interview to disabled candidates who meet the minimum selection criteria, except in a limited number of campaigns.
For more information on applying for a role as a candidate with a disability or long-term condition, please see our Disability Confident Scheme Frequently Asked Questions
webpage.
You will be able to request reasonable adjustments to the recruitment process within the application form. If you need additional help completing the application form, please contact the SSCL Recruitment Enquiries Team.
We encourage applications from people from all backgrounds and aim to have a workforce that represents the wider society that we serve. We pride ourselves on being an employer of choice. We champion diversity, inclusion and wellbeing and aim to create a workplace where everyone feels valued and a sense of belonging. To find out more about how we do this visit: .
Interviews are expected to commence 18th June 2024. To apply for roles in MOJ you will need to confirm your employment history for at least 3 years prior to the date of application so that pre-employment checks (BPSS) can be undertaken. If you have spent significant time abroad (a total of 6 months in the past 3 years) you would be required to give a reasonable account of the reasons why. For some roles you will be required to successfully complete National Security Vetting at Counter Terrorism (CTC), Security Clearance (SC) or Developed Vetting (DV) level as a condition of appointment. To meet CTC/SC/DV requirements you will normally need to have been resident in the UK for at least 3/5/10 years prior to the date of application (The level of checks that are required are stated in the advert).If you do not meet the above requirements, you may still be considered if, for example:You've been serving overseas with HM Forces or in some other official capacity as a representative of HM GovernmentYou were studying abroadYou were living overseas with parentsIn such cases you will need to be able to provide referee cover for the period(s) of residence overseas. The duration of overseas residence and the country of abode will also be taken into account.
Success Profiles
Success Profiles will enable a fairer and more inclusive method of recruitment by enabling us to assess the range of experiences, abilities, strengths, behaviours and technical/professional skills required for different roles. This flexible approach to recruitment focuses more on finding the right candidate for the specific role. To find out more about Success Profiles to support your application please click here for further guidance .
We have provided detail of the assessment stages and areas being assessed to help you prepare for completing your application form, and to advise of what will be assessed following this, if you successfully pass the application stage.Application form stage assessments Behaviours
Experience
Statement of Suitability - 250 word limit Use of Artificial Intelligence (AI)You must ensure that any evidence submitted as part of your application, including your CV, statement of suitability and behaviour examples, are truthful and factually accurate. Please note that plagiarism can include presenting the ideas and experiences of others, or generated by artificial intelligence, as your own.Interview stage assessments There is 1 interview stage for this vacancy.
Behaviours
Leadership
Making Effective Decisions
Communicating and Influencing
Strengths may also be assessed at interview but these are not shared in advance. A Great Place to Work for VeteransThe "Making the Civil Service a Great Place to work for veterans" initiative includes a guaranteed interview scheme to those who meet the minimum criteria to provide eligible former members of the Armed Forces with opportunities to secure rewarding jobs. Allowing veterans to continue to serve their country, and to bring highly skilled individuals with a broad range of experience into the Civil Service in an environment, which recognises and values your previous service in the Armed Forces.For further details about the initiative and eligibility requirements visit : Redeployment Interview SchemeCivil Service departments are expected to explore redeployment opportunities before making an individual redundant. The MoJ are committed, as part of the Redeployment Interview Scheme, to providing opportunities to those who are 'at risk of redundancy'.MoJ are able to offer an interview to eligible candidates who meet the minimum selection criteria, except in a limited number of campaigns. Candidate's will not be eligible for the Redeployment Interview Scheme if they are applying on promotion. This job is broadly open to the following groups:
· nationals of the Republic of Ireland
· nationals of Commonwealth countries who have the right to work in the UK
· nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window) 
· nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)
· individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020
· Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service
#J-18808-Ljbffr