3rd line / Software & Application Support

3rd line / Software & Application Support - Leeds
Supporting Users / Systems / Software Support / IT Helpdesk / Service Desk
This leading Leeds-based software company is seeking a motivated and eager
3rd Line Application Support Analyst
to join their growing team.
You'll play a vital role in supporting clients and ensuring smooth application operation - acting as a point of escalation for the helpdesk and invesigating technical issues on the platform.
Here's what you'll be doing:
Troubleshoot and diagnose application issues
with a keen eye for detail.
Work alongside developers
to resolve client problems efficiently.
Track and document application issues
for future reference and improvement.
We're looking for someone who:
Enjoys learning and thrives in a fast-paced environment.
Possesses excellent communication skills
to collaborate effectively.
Has a strong interest in IT
and desires a career in technology.
Has experience supporting a business application
(bonus points for software company experience).
SQL querying skills
and experience working with data
3rd Line Support experinece , supporting a business application
Get in touch with Simon on 0161 388 2635.
3rd line / Software & Application Support - Leeds
For more information about Shift F5 and the opportunities we have to offer follow us on Twitter @F5_Jobs
Shift F5 Ltd is acting as an Employment Agency in relation to this vacancy.
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