2nd Line End User Services Engineer

Exciting Opportunity Awaits: 1st/2nd Line Engineers Wanted!
Are you a seasoned 1st Line Engineer with Windows 10 prowess, looking to elevate to 2nd Line? Or perhaps you're a 2nd Line Desktop Engineer with an appetite for a challenging IT environment? Look no further
this is your chance to create your mark in a complex and dynamic setting.
Your expertise in hardware and software support is your passport to success here where you can elevate your career with an opportunity that demands advanced security clearance, adding a prestigious edge to your profile.
We can offer great career progression opportunities, ability to be based anywhere across the UK, benefits which you can flex to meet your needs and training and development opportunities.
This role is office based in Salisbury
You do need to be eligible for SC and DV Clearance
What you'll be doing:
Own the first and second-line support for PC's, laptops, peripherals, and printers
Dive into building, configuring, and solving desktop and laptop systems
Respond to incident requests, internal works orders, and other queries, ensuring flawless operation via the Service Management tool
Install encryption software and add users to Active Directory software groups
Install, configure, and maintain network printers, an...