2419 Specialist Student Adviser (Advice and Guidance)

Specialist Student Advisor
The University of Salford has a new opportunity for a Specialist Student Adviser to join our team of existing advisers in the Student Support Team. The role of the Specialist Student Adviser is to provide a range of services, including advice and support, to stakeholders including, students, staff and families of current and prospective students. The role will include providing advice face to face, by telephone, via email and in the askUS Referral Lounge. The ideal candidate will have strong customer service skills and an interest in student finance and funding.
Student Support is made up of teams providing specialist advice and support to students at the University, including the Money Advice & Funds Service, with the aim of providing a holistic and inclusive offer of support services. The core function of the Money Advice & Funds Service is to support University of Salford students to overcome the financial barriers our students may experience to study through the provision of advice, support and administration of funds granted to students experiencing financial hardship.
The service operates between 8am and 6pm. The location of an advisers role is blended, spending some days in office at Peel Park campus and others working from home.
Key Responsibilities