1st Line Technical Support Analyst

Technologies: 1st line support Analyst C# visual basics SQL borland Microsoft Office SLA's KPI's Customer serviceAre you a looking for an excellent career opportunity? Our client, based in Southampton, specialising in delivering IT Technology solutions for payments in the retail sector, is recruiting for a 1 st
line Technical Support Analyst to join their team. The ideal candidate will have excellent demonstrable communication and problem-solving skills and be customer service orientated.ESSENTIAL SKILLS:• NVQ1/GCSEs and above (or equivalent) in key competencies• Problem analysis/problem solving• Attention to detail• Working in a very pressurised environment• Understanding of SLAs and KPIsDESIRABLE KNOWLEDGE (not essential):• Windows Operating System ranging from 2000 – Windows 7• Borland & SQL• Visual Basics and C#Please, get in touch for further details on the exciting career opportunity!
#J-18808-Ljbffr