1st Line Support Engineer

Are you looking for your next step in your security cleared career?

This is a fantastic opportunity for you to work as a 1st Line Support Engineer within one of the most well known IT companies in the world with full access to courses and accreditation's you can use to progress in your career.

You will be working on a highly secure site near Reading, hybrid working of 1 week in 4 is supported after onsite training is completed.

Job summary:

As the 1st line support engineer you will be logging calls via HP Service Manager, providing first time fixes if possible including resetting passwords and permissions, if you are unable to find a fix it, then it will be escalated to 2nd line support.

Essential skills/qualifications:

• Strong communication skills and customer service
• Active SC clearance
• Active Directory experience
• Prior first line support experience

Benefits:

• Group personal pension - company will invest 3-6% of your salary
• Opportunity to gain DV clearance
• Life cover
• Income protection
• Critical illness
• Healthcare
• Dental
• Holidays - 23 days with option to buy and sell
• Childcare vouchers
• Yearly pay reviews
• Health cash plan

Hours:

Core hours are 8am-6pm.

Polar is working as a true business partner to this client with over 10 years of successful hires, we have the expertise and experience to help you take the next step in your career.

If this 1st Line Support Engineer role is of interest then please apply now.