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Workshop Controller

Posted 6 months ago

Workshop Controller

Basic Salary: Up to £40,000 (DOE)

Working Hours: 44 Hours Per Week, Monday - Friday (Saturdays if required)

Location: Bristol

Extra's: Bonus opportunity, 29 days holiday inc. public holidays, plus additional days with service

Job Description:

Our client is looking to recruit a Workshop Controller / Bodyshop Controller for our body shop to facilitate and oversee the day-to-day delivery of excellent customer service and site profitability by motivating, supporting and managing their team to deliver a quality repair - on time, every time.

The successful candidate will deliver exceptional market-leading customer service by actively managing the delivery of a first-class customer service journey. This will be achieved by the Workshop Controller / Bodyshop Controller exercising a proactive control of the customer experience, from initial booking into the final return of the vehicle.

Responsibilities of a Workshop Controller / Bodyshop Controller


  • To deliver financial results in line with agreed budgeted requirements
  • To manage site resources and costs to optimise capability and profitability
  • To actively and effectively manage work provider and supplier relationships
  • To manage compliance to all company processes as well as current Health & Safety, PAS125 and manufacturer standards.
  • To deliver structured individual performance management processes
  • We are looking for somebody with a full driving licence, a professional appearance, excellent communication skills and the ability to show a calm, confident approach.

Skills and Qualifications of a Workshop Controller / Bodyshop Controller


  • Previous Automotive experience either on or off the tools is essential
  • Delivery of proactive performance management
  • Staff recruitment and current HR policies
  • Audatex experience is desirable

Ideally, we are looking for somebody with an in-depth knowledge of current management systems and tools as well as the ability to interpret printed estimating package information; however, this is not an essential requirement, but very desirable. 

Please contact Michael Godden at Tru Talent on (phone number removed) or (phone number removed), using reference (Workshop Controller - Bristol) or if you can 'Apply Now'.