Weekend Travel Advisor

Alfa Leisureplex Group has an opportunity for a Weekend Travel Advisor to join the team at our Central Office in Euxton, Chorley.
We are looking for somebody who can work 13 hours a week on Saturday from 9am-5pm and Sunday 10am-4pm, with the potential for additional hours in the week.

We are offering a salary of £9,100 per annum which is the equivalent of £13.46 per hour regardless of age!

This role is ideal for a student who is looking to study whilst working.

What is the role:

The role is to assist in the smooth running of the call centre; taking reservations predominantly via the phone and over the web for our Holidays. This is a great opportunity to join the team with career opportunities available to progress into other areas or departments within the team.

Whilst no formal qualifications are required for the role, you will need to:

• provide excellent levels of customer service
• be confident in your ability to convert general enquiries into sales
• have the ability to work under pressure, whilst maintaining a patient, helpful and friendly manner with customers when taking calls

Who are we looking for:

Our ideal candidate will:

• Get a real kick out of providing great customer service while having the ability to increase sales where possible
• Be a confident communicator with an excellent telephone manner
• Have strong attention to detail
• Have experience with Microsoft Office packages
• have an administration background (desirable)

Benefits of being an employee owner:

• Bi-annual tax-free dividend due to our employee-owned status (over £1,200 last full year)
• Funding for any relevant training courses to aid your development
• Job Security – our employee-owned status provides better job security, as we can't be sold to another company
• Support and continuous development opportunities
• Competitive occupational sick pay scheme
• Fantastic discounts on our holidays and hotel stays
• Employee assistance programme - Health Assured
• Length of service rewards
• Build your pension – we have a pension scheme in place that the Company contributes towards
• Reward Recognition & engagement programs

The Alfa Leisureplex Group is one of the UK’s most highly respected coach holiday and hotel companies with a consolidated turnover of over £70 million per year. We are the UK’s only employee-owned Travel Group and our brands include Leisureplex Hotels and Alfa Travel. Our mission is to provide high quality memorable holidays for our guests.

Leisureplex Hotels own and operate 24 hotels in the UK’s most popular seaside locations. We have a combined bed stock of over 2,000 rooms and achieve strong all year-round occupancies due to our sister brands Alfa Travel, plus our links to other coach operators and group organisers.

You would be joining the group during an exciting period as we continue to see significant growth in the number of customers choosing to holiday with us each year. As an employee-owned business with almost 1,000 employee owners, we see our people as our most valuable asset in growing our business and continuing to provide a high-quality service to our customers.

If you feel you are friendly, positive and passionate and have the necessary skills and experience to be successful in the Weekend Travel Advisor role click ‘apply’ today. We’d love to hear from you!