The Warehouse Administrator is an important role within the busy Warehouse and Logistics site of a Distributor and is responsible for the smooth running of the Administration function of the Department.
* Respond to enquiries from Sales Department on delivery cost and courier requests.
* Work closely with the warehouse manager and stock controller regarding workload and priorities, stock enquiries and all system-based queries.
* Work closely with warehouse staff to ensure effective teamwork and communication.
* Check, and allocate all dispatch orders to pickers
* Maintain courier delivery cost log sheet.
* Obtain quotations from, dedicated couriers and obtain Proof of Deliveries for all deliveries planned.
* Customer service management. Liaise with internal and external customers to deliver highest levels of customer service on an ongoing basis
* Liaise with, and assist, sales and customer services on dispatch/courier problems.
* Liaise with Sales, Credit, Sales Administration, Purchasing and other relevant stakeholders to ensure timely release of orders to meet the Company’s Courier dispatch time requirements.
* Compliance: Ensure all logistics activities comply with relevant regulations and standards
* Filing of Goods in and Dispatch paperwork
* Main point of contact for incoming phone calls
* Managing the consumable and packaging ordering via Purchasing, maintaining a log of current consumable stock holding.
* Coordination of any site visitors in regards to health and safety (fire awareness, high visibility , correct shoes and security sign in)
* Work safely with consideration of the safety of others, reporting hazards to Manager. Coordination of any site maintenance requirements.
* Assist in the warehouse as and when required.
* Any other duties that may from time to time be required by the management of the company.
Qualifications
* IT literate with knowledge surrounding MS Office.
* Strong communication skills with the ability to effectively communicate internally and externally.
* High level of attention to detail.
* Excellent problem solving, analytical and organisational skills.
* Previous admin/stock control experience.
* Able to work to tight deadlines and manage your own time effectively.
* Import and Export knowledge