Victim Liason Officer

Service Care Solutions is currently seeking a dedicated and compassionate Victim Liaison Officer to join a high-performing team based in Mitre House, London. This rewarding role offers a unique opportunity to support victims and survivors of serious crime, ensuring their voices are heard and their needs are prioritised throughout the criminal justice process.
Key Responsibilities:

• Act as the main point of contact for victims of serious offences where the offender is subject to probation supervision, primarily in custody or on licence.
  
• Provide timely, accurate, and sensitive information to victims about key stages in an offender’s sentence and release arrangements.
  
• Liaise effectively with Offender Managers, prisons, and other criminal justice agencies to gather and relay accurate information.
  
• Ensure victims’ representations are properly considered in key decisions such as licence conditions and release planning.
  
• Maintain comprehensive and confidential records in line with policy and legal requirements.
  
• Uphold the principles of the Victim Contact Scheme (VCS) and contribute to its continual improvement.
  

Requirements:

• Previous experience working with victims of crime or in a related support role within the criminal justice system.
  
• Strong communication, interpersonal and organisational skills.
  
• The ability to handle sensitive and emotionally charged situations with empathy and professionalism.
  
• Knowledge of probation services and the Victim Contact Scheme is highly desirable.
  
• Enhanced DBS check is required for this role.
  

Why Join Service Care Solutions?

• Competitive hourly rate of £26.85 LTD or £21.48 PAYE
  
• Dedicated consultant support throughout your placement.
  
• Opportunities for further training and development.
  
• Weekly payroll and reliable payment structure.
  

If you are committed to making a real difference in people’s lives and are passionate about justice and victim support, we want to hear from you.
If you are interested in the role, or know of anyone who may be, please contact Mark at Service Care Solutions on 01772 208962 or email #####.
Service Care Solutions also offers a £250 referral bonus! So, if you know of anyone who would be perfect for this position and they are placed into work, you will receive £250 for the referral once their probationary period has been completed.