Vehicle Damage Assessor (VDA)
Posted a day ago
- Bishopwearmouth, Tyne and Wear
- Permanent
- £30,000 to £45,000 /Yr
- Sponsored
- Expires In a month
Vehicle Damage Assessor – Sunderland
Salary: £30,000 - £45,000 per year
Bonus: Performance-based bonus potential
Hours: 40 hours per week, Monday to Friday, 8am–5pm (1 hour unpaid break)
Are you an experienced Vehicle Damage Assessor looking to take the next step in your career? We are seeking a skilled and motivated professional to join our team at a busy, reputable vehicle repair site in Sunderland.
As a Vehicle Damage Assessor, you’ll play a key role in the repair journey—working closely with the production team to ensure accurate assessments, exceptional customer service, and efficient repair processes.
Key Responsibilities:
*
Prepare computerised estimates using Audatex
*
Communicate with customers to provide updates and estimated completion times
*
Compile relevant documentation to support the repair process
*
Accurately record all estimate and repair data in the management system
*
Monitor vehicle progress through the workshop to ensure timely repairs
*
Negotiate repair estimates with insurance engineers when necessary
*
Liaise with insurance representatives regarding claims and estimates
*
Identify opportunities for additional non-insurance repair work
*
Conduct mobile and drive-by assessments where required
*
Maintain and secure allocated tools and equipment
*
Provide support to colleagues when needed to ensure smooth operation
What We Offer:
*
Competitive salary based on your skills and experience
*
Performance-related bonus opportunities
*
33 days annual leave including bank holidays (option to buy or sell up to 5 days)
*
Pension scheme with employer contributions
*
Employee discounts on a wide range of products and services
*
Access to wellbeing support, including 24/7 GP services
*
Career development opportunities in a supportive team environment
About You:
To succeed in this role, you’ll need:
*
Proven experience in vehicle damage assessment and estimating
*
Proficiency with Audatex estimating software
*
Strong communication and negotiation skills
*
A customer-focused mindset and attention to detail
*
Full UK driving licence
Salary: £30,000 - £45,000 per year
Bonus: Performance-based bonus potential
Hours: 40 hours per week, Monday to Friday, 8am–5pm (1 hour unpaid break)
Are you an experienced Vehicle Damage Assessor looking to take the next step in your career? We are seeking a skilled and motivated professional to join our team at a busy, reputable vehicle repair site in Sunderland.
As a Vehicle Damage Assessor, you’ll play a key role in the repair journey—working closely with the production team to ensure accurate assessments, exceptional customer service, and efficient repair processes.
Key Responsibilities:
*
Prepare computerised estimates using Audatex
*
Communicate with customers to provide updates and estimated completion times
*
Compile relevant documentation to support the repair process
*
Accurately record all estimate and repair data in the management system
*
Monitor vehicle progress through the workshop to ensure timely repairs
*
Negotiate repair estimates with insurance engineers when necessary
*
Liaise with insurance representatives regarding claims and estimates
*
Identify opportunities for additional non-insurance repair work
*
Conduct mobile and drive-by assessments where required
*
Maintain and secure allocated tools and equipment
*
Provide support to colleagues when needed to ensure smooth operation
What We Offer:
*
Competitive salary based on your skills and experience
*
Performance-related bonus opportunities
*
33 days annual leave including bank holidays (option to buy or sell up to 5 days)
*
Pension scheme with employer contributions
*
Employee discounts on a wide range of products and services
*
Access to wellbeing support, including 24/7 GP services
*
Career development opportunities in a supportive team environment
About You:
To succeed in this role, you’ll need:
*
Proven experience in vehicle damage assessment and estimating
*
Proficiency with Audatex estimating software
*
Strong communication and negotiation skills
*
A customer-focused mindset and attention to detail
*
Full UK driving licence