About the Role:
We are currently seeking a Trade Counter Sales Assistant to join our dynamic and friendly team. This is a fantastic opportunity for someone who thrives in a customer-facing role, has a passion for sales, and is keen to build strong relationships with customers in a fast-paced trade environment.
Key Responsibilities:
* Deliver excellent customer service with a friendly and knowledgeable approach.
* Understand customer requirements and provide the correct product solutions.
* Provide quotations, follow up on enquiries, and convert leads into sales.
* Use your initiative to identify sales opportunities and offer effective solutions.
* Maintain a clean, safe, and well-merchandised trade counter in line with company standards.
* Develop strong relationships with customers, both face-to-face and over the phone.
* Ensure all sales-related paperwork is completed accurately and in line with company policies.
* Support the Branch Manager and team in daily branch operations.
* Monitor stock levels and highlight low stock to management.
* Adhere to Health & Safety guidelines and company procedures at all times.
* Assist with stock-taking and any other duties as required.
What We’re Looking For:
* Previous experience in a trade counter is a must, retail, or customer service role is desirable.
* Strong communication and interpersonal skills.
* A proactive and enth...