Technical Parts Advisor
Posted 15 days ago
- Gloucester, Gloucestershire
- Permanent
- £35,000 to £40,000 /Yr
- Sponsored
- Expires In 13 days
Technical Parts Advisor
Location: Gloucester, Gloucestershire
Hours: Full time Monday to Friday, early finish on a Friday
Salary: £35,000 - £40,000 per annum
A growing engineering company is seeking a technically minded and customer-focused individual to join its small but dynamic team. The successful candidate will be instrumental in ensuring a high level of customer service and driving parts sales growth across a range of engine brands and applications.
Key Responsibilities of a Technical Parts Advisor:
*
Identify and supply correct engine parts based on customer needs and technical specifications.
*
Prepare quotations for parts, short/long blocks, and replacement engines.
*
Process sales orders and related documentation efficiently.
*
Handle customer enquiries and follow up on quotes to secure sales.
*
Support sales administration during busy periods or staff absence.
*
Assist in developing new initiatives such as rebuild and block programmes.
*
Manage procurement and supplier relationships for spare parts.
*
Work with the team to explore new sales opportunities and product lines.
*
Support marine and industrial sales when required.
*
Attend trade shows and exhibitions, occasionally on weekends.
*
Serve both trade and public customers with technical and commercial advice.
Key Skills of a Technical Parts Advisor:
*
Strong customer service orientation with a professional telephone manner.
*
Good technical knowledge of petrol and diesel engines.
*
Confident using web-based parts manuals and online resources.
*
Proficient in Microsoft Office applications (Word, Excel, Outlook).
*
Experience with ERP or stock management systems (e.g., Iris Exchequer) is desirable.
*
High attention to detail with accurate data entry and documentation.
*
Organised and capable of prioritising tasks in a busy environment.
*
Able to follow structured processes while being flexible when needed.
*
A team player with a positive, can-do attitude
Location: Gloucester, Gloucestershire
Hours: Full time Monday to Friday, early finish on a Friday
Salary: £35,000 - £40,000 per annum
A growing engineering company is seeking a technically minded and customer-focused individual to join its small but dynamic team. The successful candidate will be instrumental in ensuring a high level of customer service and driving parts sales growth across a range of engine brands and applications.
Key Responsibilities of a Technical Parts Advisor:
*
Identify and supply correct engine parts based on customer needs and technical specifications.
*
Prepare quotations for parts, short/long blocks, and replacement engines.
*
Process sales orders and related documentation efficiently.
*
Handle customer enquiries and follow up on quotes to secure sales.
*
Support sales administration during busy periods or staff absence.
*
Assist in developing new initiatives such as rebuild and block programmes.
*
Manage procurement and supplier relationships for spare parts.
*
Work with the team to explore new sales opportunities and product lines.
*
Support marine and industrial sales when required.
*
Attend trade shows and exhibitions, occasionally on weekends.
*
Serve both trade and public customers with technical and commercial advice.
Key Skills of a Technical Parts Advisor:
*
Strong customer service orientation with a professional telephone manner.
*
Good technical knowledge of petrol and diesel engines.
*
Confident using web-based parts manuals and online resources.
*
Proficient in Microsoft Office applications (Word, Excel, Outlook).
*
Experience with ERP or stock management systems (e.g., Iris Exchequer) is desirable.
*
High attention to detail with accurate data entry and documentation.
*
Organised and capable of prioritising tasks in a busy environment.
*
Able to follow structured processes while being flexible when needed.
*
A team player with a positive, can-do attitude