TEAM MANAGER (EVENTS)
LOCATION: Swindon
SALARY: Negotiable based on experience
JOB TYPE: Permanent Monday to Friday 9am to 5.30pm
Role Purpose
To manage a client specific team of Operational Staff, completing:
* Bi -weekly 1-1’s
* Weekly huddles
* Quarterly objective reviews
* Annual appraisals
To oversee the day-to-day operational running of the team, ensuring operational excellence and meeting specific SLA’s
Work closely with Operations, Sales and Finance to identify and implement efficiencies and process improvements
Achieve margin percentage set for the team
Be a point of contact for all bookers
Attend client review meetings
To live and breathe our values, ensuring they are at the heart of all business relationships and decisions.
To work with the Director of Operations and Client Success on ensuring the Team have what they need to operate in the optimum way.
Role Responsibilities
Compiling & presenting internal and client reports as required.
Managing bookings from initial enquiry, budgeting, creating proposal, presenting and accounting.
Conceiving innovative and creative events.
Presenting plans and proposals to clients.
To be fully competent in using The Gratis booking tool, with maximum efficiency in mind.
Liaising with suppliers and DMC’s: to maximise all product knowledge opportunities by hosting suppliers visiting the office, accompanying client...