Team Manager (Events)
Posted 3 days ago
- Swindon, Wiltshire
- Permanent
- Sponsored
- Expires In 25 days
TEAM MANAGER (EVENTS)
LOCATION: Swindon
SALARY: Negotiable based on experience
JOB TYPE: Permanent Monday to Friday 9am to 5.30pm
Role Purpose
To manage a client specific team of Operational Staff, completing:
* Bi -weekly 1-1’s
* Weekly huddles
* Quarterly objective reviews
* Annual appraisals
To oversee the day-to-day operational running of the team, ensuring operational excellence and meeting specific SLA’s
Work closely with Operations, Sales and Finance to identify and implement efficiencies and process improvements
Achieve margin percentage set for the team
Be a point of contact for all bookers
Attend client review meetings
To live and breathe our values, ensuring they are at the heart of all business relationships and decisions.
To work with the Director of Operations and Client Success on ensuring the Team have what they need to operate in the optimum way.
Role Responsibilities
Compiling & presenting internal and client reports as required.
Managing bookings from initial enquiry, budgeting, creating proposal, presenting and accounting.
Conceiving innovative and creative events.
Presenting plans and proposals to clients.
To be fully competent in using The Gratis booking tool, with maximum efficiency in mind.
Liaising with suppliers and DMC’s: to maximise all product knowledge opportunities by hosting suppliers visiting the office, accompanying client on-site inspections, attending external product knowledge days and attending trade shows.
To attend a minimum of two client events per year. This will probably be out of office hours. They are fun and give you an opportunity to meet your clients and gain product knowledge by seeing and experiencing new venues.
To attend /manage 2 KIT days a year (Keeping in touch days with our clients)
Coordinating the Team on new projects and sharing workload.
To keep departmental Standards & Procedures updated and ensure the team are aware of where to find these and create an understanding throughout.
Experience Required
Minimum of 4 years’ experience in a client / agency in the events / global sourcing division or similar operational role.
1 years’ experience of supervising a minimum of 4 team members
Skills & Qualifications
Understanding of groups, events and global sourcing (operational and financial)
Negotiating skills
Supplier knowledge
Team Management
Venue & destination knowledge – worldwide
PC literacy including Excel, PowerPoint & Word
Strong organisational skills
Able to work under pressure and meet targets.
Benefits
Monday – Friday 9.00am – 5.30pm. Please note this role requires travel which may incorporate an earlier start or a later finish.
Competitive holiday
Company laptop
Company mobile phone
Long Service recognition scheme
Monthly and annual employee recognition
Flexible holiday scheme
Death in service life insurance
Access to travel industry hotel rates
LOCATION: Swindon
SALARY: Negotiable based on experience
JOB TYPE: Permanent Monday to Friday 9am to 5.30pm
Role Purpose
To manage a client specific team of Operational Staff, completing:
* Bi -weekly 1-1’s
* Weekly huddles
* Quarterly objective reviews
* Annual appraisals
To oversee the day-to-day operational running of the team, ensuring operational excellence and meeting specific SLA’s
Work closely with Operations, Sales and Finance to identify and implement efficiencies and process improvements
Achieve margin percentage set for the team
Be a point of contact for all bookers
Attend client review meetings
To live and breathe our values, ensuring they are at the heart of all business relationships and decisions.
To work with the Director of Operations and Client Success on ensuring the Team have what they need to operate in the optimum way.
Role Responsibilities
Compiling & presenting internal and client reports as required.
Managing bookings from initial enquiry, budgeting, creating proposal, presenting and accounting.
Conceiving innovative and creative events.
Presenting plans and proposals to clients.
To be fully competent in using The Gratis booking tool, with maximum efficiency in mind.
Liaising with suppliers and DMC’s: to maximise all product knowledge opportunities by hosting suppliers visiting the office, accompanying client on-site inspections, attending external product knowledge days and attending trade shows.
To attend a minimum of two client events per year. This will probably be out of office hours. They are fun and give you an opportunity to meet your clients and gain product knowledge by seeing and experiencing new venues.
To attend /manage 2 KIT days a year (Keeping in touch days with our clients)
Coordinating the Team on new projects and sharing workload.
To keep departmental Standards & Procedures updated and ensure the team are aware of where to find these and create an understanding throughout.
Experience Required
Minimum of 4 years’ experience in a client / agency in the events / global sourcing division or similar operational role.
1 years’ experience of supervising a minimum of 4 team members
Skills & Qualifications
Understanding of groups, events and global sourcing (operational and financial)
Negotiating skills
Supplier knowledge
Team Management
Venue & destination knowledge – worldwide
PC literacy including Excel, PowerPoint & Word
Strong organisational skills
Able to work under pressure and meet targets.
Benefits
Monday – Friday 9.00am – 5.30pm. Please note this role requires travel which may incorporate an earlier start or a later finish.
Competitive holiday
Company laptop
Company mobile phone
Long Service recognition scheme
Monthly and annual employee recognition
Flexible holiday scheme
Death in service life insurance
Access to travel industry hotel rates