Support Manager

Do you have a bright, uplifting personality that brings joy to those around you?

If that sounds like you… We have the ideal role waiting!

GSL Education are currently seeking aSupport Manager for a school based in Basingstoke. We’re passionate about creating brighter futures for every child. In this vital role, you’ll provide essential guidance and oversight, supporting students with Social, Emotional, Communication, and Interaction Difficulties (SECID) in managing their behaviour and emotional wellbeing each day.

Join our team where your dedication makes a lasting difference every single day.

Role Details:

Support Manager
Location: Basingstoke
Salary Scale: £27,711.00 - £30,060.00 Annually (FTE)
Start Date: ASAP
Closing Date: 11:59 pm, 20th May 2025
Contract Type: Permanent
Contract Term: Full-Time
About the Academy:

As a specialist SEMH secondary school for students aged 10–16, they challenge the ordinary with bold and innovative approaches. There is a passionate staff team who works tirelessly to create a supportive, high-expectation environment where every child can thrive. They believe in transforming lives, not just teaching lessons. Each day, the staff goes above and beyond to provide life-changing education for young people with ASC and SEMH needs.

Support Manager Role:

Communicate complex and sensitive information empathetically to staff, pupils, and families
Use interpersonal and de-escalation skills in emotionally charged or antagonistic situations
Provide care, guidance, discipline, and encouragement to students
Act as a positive role model, showing fairness, compassion, and setting clear boundaries
Collaborate effectively with parents, stakeholders, and external agencies
Support the Line Manager in developing team competencies
Follow all Academy policies and procedures
Report behavioural issues promptly and accurately to senior staff
Assist in ensuring staff are trained in record-keeping practices
Keep up-to-date with IT skills and data protection standards
Monitor and update the online bullying reporting system daily
Participate in audits and support action plan development with the Line Manager
Requirements for Support Manager Role:

NVQ Level 3/4 or equivalent qualification
Desirable: Behaviour Management training
Experience working in a classroom environment
Proven ability to support challenging behaviours
SECID (Social, Emotional, and Communication Interaction Difficulties) experience needed
Experience with family liaison or related responsibilities
Excellent communication skills, and confident in negotiation and influencing situations
Strong organisational and time management skills
Ability to implement behavioural strategies effectively
Full UK driving licence
Strong analytical problem-solving skills and skilled in de-escalation techniques
To work with GSL Education as a Support Manager , you should: 

Have the right to work in the UK. 

Have an up-to-date CV with two relevant references from within the last 2 years. 

Have a DBS registered to the update service or be happy to apply for one with GSL Education 
 
Here at GSL Education, we offer competitive pay rates, bespoke service and dedicated Consultants who will support you in securing your new role. Whether you are at the start of your career or are looking for a more manageable work-life balance, rest assured we are here for you. As experienced Education Recruiters, we have helped hundreds of Candidates gain the relevant experience and training required to become Specialist Support Staff, Newly Qualified Teachers, Fully Qualified Teachers, Education Psychologists and even gain Senior Leadership appointments.  

Please be advised that this role requires strong knowledge and understanding of safeguarding and child protection and that successful applicants must satisfy all background safer recruitment checks including an enhanced DBS on the update service. 

For more information about this position, please visit our website to contact the relevant branch. To work with GSL Education in the role of Support Manager, please apply via the application link or visit (url removed) to apply online