Support Engineer

Job Description The Company\nA well-established technology company specialising in advanced sensor solutions for high-performance industries.\n\nThe Role and Duties\nThis position offers an excellent opportunity to expand your technical expertise and develop new skills. As a skilled engineer with customer-facing experience, you will have a passion for supporting clients and guiding projects from proof of concept to final delivery.\n\nYou may have experience in roles such as Application Engineer, Sales Engineer, Product Engineer, or Support Engineer, with knowledge in areas like mobile mapping solutions, 3D points clouds, LiDAR, perception software, Linux, and networking.\n\nResponsibilities will include:\n• Providing pre-sales and after-sales support, addressing technical queries and resolving issues, including handling hardware returns.\n• Supporting various products, including LiDAR, perception software, inertial navigation, and georeferencing solutions, with potential for expansion into additional technologies.\n• Managing proof-of-concept projects and ensuring successful implementation.\n• Maintaining and updating a support ticketing system.\n• Assisting with marketing efforts by setting up demonstrations and collecting sample data.\n• Attending occasional exhibitions, customer meetings, and supplier training across the UK.\n• Standard office hours: Monday to Friday, 9:00 AM to 5:00 PM.\n\nThe Candi...