Store Manager

Store Manager

Surbiton, London

Fantastic Opportunity to join a growing charity retailer

c£25,000 per annum

Our client is a well-established, growing charity retailer. They currently have an exciting opportunity to join them in the position of Store Manager to manage their store in Surbiton. Beautiful location, amazing store with huge potential to make it an even bigger success!

As the Shop Manager your primary responsibility is to maximise income generation and ensure all targets are met and exceeded.

Responsibilities:

• You will work closely with the Area Manager so they can understand your stock requirements and be responsible for overseeing the maintenance and health & safety of the shop.
• Responsible for the smooth running of the store in accordance with company guidelines
• Deliver annual store financial and contribution targets.
• Deliver against store KPI's.
• Lead and develop your team.
• Recruitment and selection of new team members.
• Visual merchandising the store, maximising all opportunities.
• Driving new business into the store.
• Liaising with the local community.
• Recruiting volunteers for the store.

Experience required:

• Previous Store Manager/Assistant Manager experience within charity or retail.
• Have the ability to engage customers through outstanding communication, questioning and listening skills.
• KPI aware and driven.
• Experience of working to targets in a customer focused environment.
• Energy, drive and a positive can-do attitude.
• Flexible to cover store opening hours and weekends.
• Proven track record of successful delivery of a high growth, profitable operation.
• Experience in managing a large team of volunteers, including recruitment and development, as well as excellent customer service and supporter relationship building skills.
• An understanding of charity retail would be a distinct advantage and a passion for the charity sector.
• Flexible to work weekends.

If you are interested in working for a leading charity retailer who truly values their teams then please apply today with your cv and covering letter.

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