Due to our upcoming Si! Spa development located at The Waterside Hotel, we are seeking to recruit an exceptional Spa Manager to join the company at one of our Si Spa Ayrshire locations.
Simpsinns.com
As Spa Manager you will build professional relationships with guests and lead the team in demonstrating a customer focused service. You will be responsible for the day-to-day management of the spas facilities, recruitment and maintaining of staff levels and monitoring of the spas financial performance. This will also include rota management and maximisation of the appointment diary.
You will have a passion for guest experience, specifically regarding relaxation and wellness, excellent personal presentation, the ability to plan and problem solve effectively, business acumen and sales awareness.
The ideal candidate will have a passion for spa and leisure, but also solid knowledge of departmental administration including stock controls, health and safety, and team development.
Job Expectations:
You should have the ability to create a strong team spirit and work closely with other departments across the hotel and leisure facilities
Consistently look at new ways to drive the business including creation of packages, input in marketing campaigns and ensuring return visits through handling of guest feedback and building and maintaining a loyal ...