Software Engineer

Job Description There is an urgent requirement of a Genesys CloudCX Chatbot Developer. Below mentioned is the job details.

Job type - Sub contract

Location: UK - Bristole

Work type - Hybrid

Job description:

Design develop and deploy chatbots using the Genesys CloudCX platform to automate customer interactions across multiple channels
Collaborate with crossfunctional teams to understand business requirements and design chatbot workflows that meet customer needs
Implement natural language processing NLP capabilities to enable conversational interactions and enhance user experience
Integrate chatbots with backend systems APIs and thirdparty services to provide seamless endtoend solutions
Continuously optimize chatbot performance and functionality based on user feedback and analytics insights

Desired Skills and Experience

Solid experience developing chatbots or virtual assistants using the Genesys CloudCX platform or similar technologies
Proficiency in programming languages such as JavaScript Python or Java with experience in chatbot development frameworks
Strong understanding of NLP techniques including intent recognition entity extraction and dialogue management
Experience integrating...