Soft Services Manager

Overview:

FM Search & Select Ltd are seeking an experienced and motivated Soft Services Cleaning Manager to oversee cleaning operations across multiple client sites in Edinburgh. This is a mobile role requiring regular travel to ensure service delivery meets client expectations and contractual requirements.
Key Responsibilities:

• Manage cleaning operations across multiple client sites, ensuring a high standard of cleanliness and hygiene.


• Supervise and support cleaning teams, including recruitment, training, and performance management.


• Conduct regular site visits, audits, and quality checks to maintain service levels.


• Develop and implement cleaning schedules tailored to client needs.


• Ensure compliance with health & safety regulations, COSHH, and risk assessments.


• Liaise with clients regularly to ensure satisfaction and address any concerns.


• Manage budgets, inventory, and procurement of cleaning supplies.


• Implement best practices and drive continuous improvement initiatives.

Requirements:

• Previous experience in cleaning/facilities management at a supervisory or management level.


• Strong leadership skills with the ability to manage dispersed teams.


• Excellent knowledge of health & safety and compliance standards in cleaning operations.


• Full UK driving licence and willingness to travel between sites.


• Strong organisational & communication skills.


• Strong IT skills

Benefits:

• Competitive salary


• Company vehicle & fuel card


• Opportunities for career development and training