Skincare Counter Manager

Job Description A luxury beauty brand is looking for an experienced Skincare Counter Manager in Newcastle.

The role
As Counter Manager, you will actively drive business, encouraging all beauty therapists/consultants to achieve their sales targets. By leading and coaching your team, you will ensure that all clients receive a personalised luxury service. You will develop and build your client base through recruiting new domestic and international clientele.

An overview of your responsibilities:

General
Lead and manage the team, build spirit and excellence.
Set goals, schedules and ensure high-quality service.
Welcome and maintain confidentiality, manage customer files.
Oversee counter operations and opportunities
Build relationship with store management
Manage budgets and orders, follow company policies.
Develop clientele, plan events, network in community.
Sales
Lead team to achieve/exceed sales targets.
Proactively sell, link-sell and provide luxury service.
Increase average transaction value and items per transaction.
Organise counter activities and manage appointments.
Management
Coach and develop team members, manage stock ...