Job Description Lead Technical SME
Duration: 6 months, extendable
Location: Onsite 3 days a week in Birmingham or Sheffield
Role Overview:
We are seeking a Lead Technical Subject Matter Expert (SME) with strong systems thinking and a solid grasp of SRE principles to drive the technical uplift of capacity and observability controls across our technology estate. This role blends hands-on engineering depth with architectural oversight and focuses on enhancing performance, resilience, and control effectiveness across services and platforms.
The ideal candidate brings both operational sensibility and the ability to drive scalable solutions — aligning technical capabilities with internal control frameworks and regulatory expectations.
Key Responsibilities:
• Lead the design and technical evaluation of capacity management, utilisation monitoring, and observability controls across platforms.
• Apply SRE-aligned practices to identify control gaps, performance risks, and areas for automation.
• Assess existing tooling, data flows and operational practices to identify control gaps and propose remediation strategies.
• Collaborate with engineering, infrastructure, architecture, and risk teams to validate technical designs and implementation plans.
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