Service Support Administrator
Posted 12 hours ago
- Ickles, South Yorkshire
- Permanent
- £25,000 /Yr
- Sponsored
- Expires In a month
Job Title: Support Service Administrator
Location: Rotherham
Salary: £25k
Permanent Position
Metalis are currently in partnership with a long-standing business based in Rotherham who are looking to hire a support services administrator. As a services administrator you will be responsible for managing the process of various service operations.
Duties and Responsibilities:
Invoice Preparation for repairs, maintenance contracts, contract renewals, and breakdown.
Your role is crucial in ensuring accurate and timely preparation of invoices and their submission to customer portals with all necessary supporting documentation.
Upload invoices and supporting evidence to customer portals.
Monitor portals for submission confirmations, corrections, or additional requests.
Gather and attach necessary supporting evidence, such as service reports, photographs, or Ensure compliance with applicable tax regulations and company standards.
Collaborate with internal teams (e.g., service, finance, and sales) to ensure invoicing accuracy and resolve discrepancies.
Update internal systems with accurate data related to service operations, contracts, and customer information.
Regularly review and audit system data to ensure consistency, accuracy, and compliance with company standards.Person Specification:
Strong organizational skills and attention to detail.
Proficiency in invoicing software and customer portal systems.
Excellent communication skills for liaising with customers and internal teams.
Ability to meet deadlines in a fast-paced environment.
Problem-solving skills to address invoicing discrepancies or issues.
Experience in a similar invoicing or administrative role, preferably in the repairs or maintenance industries.
Familiarity with customer portals and electronic invoicing systems.
Strong proficiency in MS Office (especially Excel) and accounting software.Shifts and Salary:
Days regular Monday-Friday
Permanent position
£25k per annumIf this role could be of interest, please apply now and one of our consultants will be in touch to discuss
Location: Rotherham
Salary: £25k
Permanent Position
Metalis are currently in partnership with a long-standing business based in Rotherham who are looking to hire a support services administrator. As a services administrator you will be responsible for managing the process of various service operations.
Duties and Responsibilities:
Invoice Preparation for repairs, maintenance contracts, contract renewals, and breakdown.
Your role is crucial in ensuring accurate and timely preparation of invoices and their submission to customer portals with all necessary supporting documentation.
Upload invoices and supporting evidence to customer portals.
Monitor portals for submission confirmations, corrections, or additional requests.
Gather and attach necessary supporting evidence, such as service reports, photographs, or Ensure compliance with applicable tax regulations and company standards.
Collaborate with internal teams (e.g., service, finance, and sales) to ensure invoicing accuracy and resolve discrepancies.
Update internal systems with accurate data related to service operations, contracts, and customer information.
Regularly review and audit system data to ensure consistency, accuracy, and compliance with company standards.Person Specification:
Strong organizational skills and attention to detail.
Proficiency in invoicing software and customer portal systems.
Excellent communication skills for liaising with customers and internal teams.
Ability to meet deadlines in a fast-paced environment.
Problem-solving skills to address invoicing discrepancies or issues.
Experience in a similar invoicing or administrative role, preferably in the repairs or maintenance industries.
Familiarity with customer portals and electronic invoicing systems.
Strong proficiency in MS Office (especially Excel) and accounting software.Shifts and Salary:
Days regular Monday-Friday
Permanent position
£25k per annumIf this role could be of interest, please apply now and one of our consultants will be in touch to discuss