We are a large care home provider across the UK and we pride ourselves on delivering comfortable and dignified living environments – regardless of what specialist care is required – we tailor our service to each individual resident.
We are seeking a highly skilled and proactive Supported Living Service Manager for our specialist retirement apartments in Crook, Durham.
Our service is a specialist supported accommodation service for adults with learning disabilities. The service will provide 24 hour support and will comprises of 21 apartments. The housing provider has gone to great lengths to ensure that the accommodation is of a high specification to fully support individuals needs.
We are looking for a compassionate, driven service manager who is looking to join an service that is only going to enhance its care and reputation for the better.
As a Service manager your main responsibilities will be:
* Carrying out Responder and Shift Leader responsibilities to ensure the most robust and effective delivery of our service
* Rota management and deploying staff effectively to meet individual needs
* Ensuring all staff receive regular and high-quality supervision, coaching and mentoring to ensure they feel confident to fulfil their role
* Working alongside staff members as they deliver support, monitor and observe their interactions and practice with service users
* Providing some direct support to service users, ensuring that they are supported to develop socially valued lifestyles which build upon strengths, interests and aspirations whilst remaining mindful of risks present
* To complete holistic assessments of needs including support plans and risk assessments
* Providing leadership, guidance, support to residential and community support care services within a specified geographical area
* Working as part of the Care and Independence leadership team to develop and support the services
* Taking responsibility for the financial performance of the services within a portfolio.
* Ensuring that services meet all organisational and statutory requirements and that support is delivered in compliance with CQC guidelines, local authority standards.
* · Developing and sustaining positive and trusting relationships with registered managers, professionals and other agencies.
You must be:
* Minimum of Level 5 in Health & Social Care and Management.
* Experience within supportive living and housing
* A good understanding and experience working with learning disability and mental health
* Previous experience as a hands on manager within the care setting
* Passion for quality and committed to providing the highest possible quality of care for vulnerable people.
* Ability to enthuse and empower staff, working collaboratively with registered managers to bring teams together.
* A solutions-focussed approach to problem solving.
We offer you a great range of benefits, which include:
* An VERY competitive salary
* Bonus scheme
* Support from senior management
* Generous Holiday Allowance
* Access to excellent training and ongoing development
* Excellent career development opportunities
**no agencies