Service Coordinator
Posted a day ago
- Ickles, South Yorkshire
- Permanent
- £25,000 /Yr
- Sponsored
- Expires In a month
IMH Recruitment are seeking a dedicated and detail-oriented Service Coordinator for their client based in Sheffield, however relocating to S61 in a couple of months. The ideal candidate will play a crucial role in ensuring the smooth operation of our services by managing schedules, coordinating with clients, and maintaining accurate records.
The Role:
* Registration of all new patient referrals.
* Be the first point of contact for queries external to the organisation.
* Maintenance/management of service department email inboxes.
* Review and coordinate Radiologists daily workflow, ensuring the most appropriate consultant is assigned to a case.
* Ability to deal with sensitive and high-profile cases in the absence of the Service Manager.
* Monitor contractual SLAs and KPIs.
* Work independently in the absence of the Service Manager
* Monitor and Coordinate transport arrangements for each facility.
* Confidently approach sensitive matters with bereaved families, funeral directors and family representatives with empathy and respect.
* Act as first point of contact for incoming telephone enquiries.
* Complete ad-hoc administration projects.
* Update the internal scan management system with case relevant information and updates.
* Assist the Service Manager and General Manager in daily duties.
About You:
The Candidate:
* A minimum of 3 GCSE grade C or above (or equivalent to new grading system).
* Excellent written and verbal communication skills.
* High level of attention to detail.
* Proficient user of Word and Excel.
* Display high levels of professionalism.
Hours & Pay
Monday - Friday 9am-5pm / 30 mins lunch
£25,000 annually
Please call (phone number removed) for more information or apply with your updated CV
The Role:
* Registration of all new patient referrals.
* Be the first point of contact for queries external to the organisation.
* Maintenance/management of service department email inboxes.
* Review and coordinate Radiologists daily workflow, ensuring the most appropriate consultant is assigned to a case.
* Ability to deal with sensitive and high-profile cases in the absence of the Service Manager.
* Monitor contractual SLAs and KPIs.
* Work independently in the absence of the Service Manager
* Monitor and Coordinate transport arrangements for each facility.
* Confidently approach sensitive matters with bereaved families, funeral directors and family representatives with empathy and respect.
* Act as first point of contact for incoming telephone enquiries.
* Complete ad-hoc administration projects.
* Update the internal scan management system with case relevant information and updates.
* Assist the Service Manager and General Manager in daily duties.
About You:
The Candidate:
* A minimum of 3 GCSE grade C or above (or equivalent to new grading system).
* Excellent written and verbal communication skills.
* High level of attention to detail.
* Proficient user of Word and Excel.
* Display high levels of professionalism.
Hours & Pay
Monday - Friday 9am-5pm / 30 mins lunch
£25,000 annually
Please call (phone number removed) for more information or apply with your updated CV