Service Co-Ordinator

Job Description Job: Service Co-Ordinator (On Site daily)\n Location:Birmingham\nHours: Monday Thursday 8.30-17.00 \n Friday 8.30-4.30 \n\nMy clients business was established over 30 years following an already 20+ year history in designing, manufacturing, maintaining and distributing coffee machines independently to some of the most recognised and well known business in Britain and Italy. With over 50 years' experience they can confidently tailor to their customer's every needs, resulting to attracting clients all over the world, and supplying to almost 100 countries to date. \n \n To ensure they are delivering excellent customer service, they are looking for an experienced Service Co-Ordinator, who is familiar working in this type of role as they will be a crucial addition to the team ensuring their clients needs are being met.
In this role you will provide information, advice to customers and recommendations about services on offer. To be considered for this role, you must have employment history which demonstrates your experience dealing with customers and engineers both over the phone and email.\n\nTasks (But not limited to):\n\nBooking in service calls with customers and yearly service update calls with customers.\nArranging and allocating jobs to the relevant engineers.\nKeeping customers informed of any updates/ requirements via...