Service Administrator

Service Administrator – Leicester – £26,000-£28,000

Service Administrator Package Overview:

· Full-Time, Permanent Position

· 26,000-£28,000 (Dependent on Experience)

· Full Training Provided

Company Overview – Service Administrator

Our client, a leading and innovative company within the Fire and Security sector, is seeking a motivated and dedicated Service Administrator to join their team. This is a fantastic opportunity to develop a rewarding career with a successful and growing business. The company is well-established, providing a range of fire and security solutions to a diverse client base, and they are committed to supporting their team with ongoing training and professional development.

As the Service Administrator, you will be joining a supportive and dynamic team focused on delivering exceptional service to both customers and suppliers. If you are enthusiastic, reliable, and detail-oriented, this could be the perfect opportunity for you!

Service Administrator Role and Responsibilities:

· Answer incoming calls and handle customer queries with professionalism

· Deliver excellent customer service and build lasting relationships with customers and suppliers

· Organise engineers' schedules and timesheets

· Liaise with engineers on a daily basis to ensure smooth operations

· Place orders for stock and materials, ensuring timely deliveries

· Maintain accurate records using in-house systems (training provided)

· Oversee vehicle servicing and maintenance

· Communicate with project/installation managers regarding job progress

· Create and edit documents using Microsoft Office (Word, Excel)

· Update project documentation through internal systems

· Assist with ad hoc duties as required

Service Administrator Skills and Experience:

· Previous administration experience (minimum 1 year)

· Excellent customer service skills with the ability to build and maintain relationships

· Proficient in Microsoft Office (Word, Excel)

· Strong attention to detail and excellent organisational skills

· Ability to work well under pressure and adapt to changing priorities

· Good verbal and written communication skills

· Ability to work independently and as part of a team

· Self-motivated, reliable, and efficient with time management

DON'T MISS OUT ON THIS GREAT OPPORTUNITY - APPLY NOW

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