Senior Service Designer

DWP. Digital with purpose.
Do you have a passion for putting user needs at the centre of design?
Do you want to be part of a collaborative community of Service Designers?
Can you design services end-to-end and front-to-back?
We want talented, Service Designers with experience, empathy and drive. You'll lead a high-performing team of service designers to create end-to-end solutions using the latest tech and thinking.
DWP delivers services to our millions of customers every day, including the most vulnerable in society. Our expert DWP Digital teams are building, maintaining and transforming those services, using the latest tech, tooling, and thinking.
DWP services are in demand more than ever before. Our digital teams continue to build a complex network of systems and infrastructures, that are the foundations of the improved, modern services we provide.
The scale of what we do is extraordinary, and our purpose is unique. We'd love you to join us.
Design with Purpose.
Our Service Designers:
Design services that have user needs at their core
Understanding user behaviour and feedback is key. You'll translating user need into actionable tasks, and communicate & collaborate with multi-disciplinary teams on world-class solutions.
Use Critical thinking
Your focus on the detai...