Senior Service Delivery Manager
Posted a day ago
- London, Greater London
- Any
- External
- Expires In 3 months
Job Description We are recruiting for a Service Delivery Project Manager for Paragon DCX.
At DCX, we craft digital experiences that drive results.
We are an award-winning digital consultancy helping ambitious brands harness the power of data, technology, and compelling design to connect better with their customers and create real business impact. As we continue to expand our service-led partnerships, we’re looking for a Service Delivery Manager to join our Growth team. You’ll play a central role in ensuring the consistent delivery of high-impact support and optimisation programmes across a dynamic portfolio of client accounts.
What you’ll be doing
As a Service Delivery Manager, you'll oversee the day-to-day operations of multi-streamed delivery across ongoing support, BAU maintenance, and continuous optimisation initiatives. From incident triage to sprint planning, release management to roadmap evolution, you’ll be the heartbeat of delivery—ensuring every touchpoint exceeds expectations.
Working across globally distributed hybrid teams in the UK, Poland, and India, you'll drive operational excellence while maintaining crystal-clear communication with internal and external stakeholders. You’ll partner closely with Account Directors and Scrum Masters to ensure delivery activity is aligned w...
At DCX, we craft digital experiences that drive results.
We are an award-winning digital consultancy helping ambitious brands harness the power of data, technology, and compelling design to connect better with their customers and create real business impact. As we continue to expand our service-led partnerships, we’re looking for a Service Delivery Manager to join our Growth team. You’ll play a central role in ensuring the consistent delivery of high-impact support and optimisation programmes across a dynamic portfolio of client accounts.
What you’ll be doing
As a Service Delivery Manager, you'll oversee the day-to-day operations of multi-streamed delivery across ongoing support, BAU maintenance, and continuous optimisation initiatives. From incident triage to sprint planning, release management to roadmap evolution, you’ll be the heartbeat of delivery—ensuring every touchpoint exceeds expectations.
Working across globally distributed hybrid teams in the UK, Poland, and India, you'll drive operational excellence while maintaining crystal-clear communication with internal and external stakeholders. You’ll partner closely with Account Directors and Scrum Masters to ensure delivery activity is aligned w...