Summary:The Account Manager acts as the primary contact overseeing client accounts daily and directing teams to ensure timely, high-quality delivery aligned to client goals. Strategic thinking is critical at this level – evaluating objectives, opportunities and challenges long-term and guiding clients and junior staff accordingly.
Two to three years’ experience in B2B tech, corporate, or financial PR is essential, alongside an interest in the tech ecosystem. Must have the right to work in the UK - visa sponsorship is not available at this time.
Required Competencies:Client Management and Business Development:
- Demonstrate comprehensive understanding of clients to strategically guide teams and identify growth opportunities.
- Educate and coach junior staff on clients’ needs, objectives and strategy.
- Lead client interactions daily; independently identify and develop ideas.
- Collaborate on long-term strategic plans; provide proactive strategic counsel.
- Actively participate in new business efforts including lead generation, proposals and pitches.
- Identify and pursue opportunities to grow business with existing clients.
- Represent the agency’s credentials, expertise and value confidently.
- Utilise network knowledge to foster connections between self, clients and agency.
- Exhibit commitment to understanding clients’ needs and interests.
- Demonstrate awareness of key events and proactively identify involvement opportunities.
Content Development and Media Engagement:- Produce high-quality, compelling content across formats tailored to clients’ needs.
- Demonstrate excellent writing, editing; minimal senior review required.
- Manage junior staff outputs to uphold standards and timeliness.
- Build media relationships and secure impactful coverage for clients.
- Set an example and advise junior staff on commentary opportunities.
- Independently develop and execute effective media outreach.
- Understand news angles and communicate relevance to media contacts.
- Educate junior staff on key media contacts, outlets and opportunities.
- Maintain oversight of media lists created by junior staff.
- Coordinate media outreach for client announcements appropriately.
People Management and Team Development:- Formally manage junior staff including reviews, training, development and advocacy.
- Provide regular constructive feedback and coaching for improvement.
- Lead by example showcasing best practice in all areas.
- Participate actively in working groups/task forces making regular contributions.
- Act as a reliable team member mindful of colleagues’ needs and timelines.
- Consistently communicate in a timely, proactive manner.
- Represent agency positively across all internal and external interactions.
- Assist in delivery of internal training programs, particularly on fundamentals.
- Pursue agreed upon learning and development opportunities proactively.
- Manage junior staff respectfully, mindfully and in accordance with deadlines.