Senior Phlebotomist / HCA (Cannulation & IV Therapy)

Job Description Location: Baker Street
Employment Type: Full-time / Part-time
Reports To: Clinical Director & Clinic Manager

Overview
As a key member of the Marylebone Diagnostic Centre team, you will combine front-of-house excellence with high-level clinical skills in phlebotomy, cannulation, and IV therapy. This hybrid role ensures clients receive a warm welcome, seamless service, and top-tier care, from booking to blood draw to IV therapy and follow-up. We’re seeking a polished, experienced, and proactive professional who thrives in both client-facing and clinical settings. Your role bridges reception, client coordination, and medical support—especially for our VIP clientele.

Key Responsibilities
Client Experience & Front Desk
·     Greet and manage client arrivals with warmth and professionalism.
·     Handle phone, WhatsApp, and email queries promptly and with polish.
·     Manage bookings using clinical systems and confirm appointments.
·     Provide pre-treatment guidance and coordinate follow-ups.
·     Maintain reception and waiting areas to luxury stan...