Senior Infrastructure Engineer (MSP)

Senior Infrastructure Engineer (MSP)
Bristol - Hybrid
Full-time, Permanent
£40,000 - £50,000 per year
A dynamic and growing IT Cloud Managed Services Provider (MSP), is on a mission to empower people through technology. Based on the outskirts of Bristol they deliver expert IT solutions, infrastructure modernisation, workspace transformation, and managed services to a diverse client base.
We're looking for a Senior Infrastructure Engineer to join our expert team and play a key role in delivering high-level technical support, mentoring junior engineers, and helping shape the future of our service offerings. This is a fantastic opportunity for a skilled IT professional with a strong background in Microsoft 365, Azure, and virtualisation technologies to thrive in a collaborative and forward-thinking environment.
Senior Infrastructure Engineer - What You'll Do
Provide 3rd line support and resolve complex technical issues
Manage escalated tickets and mentor Infrastructure Engineers
Conduct audits, health checks, and contribute to service development
Collaborate with the Service Desk Manager and technical consultants
Senior Infrastructure Engineer - What You'll Need
Previous experience working for a MSP
3+ years in 3rd line support or 1+ year in a senior infrastructure role
Very strong techn...